Banquet Set-Up Manager
Company: Fairmont Scottsdale Princess
Location: Scottsdale
Posted on: November 26, 2022
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Job Description:
Banquet Set-Up Manager
Passionate about everything Food & Beverage and putting a smile on
our guests' faces? As a Banquet Set-Up Manager, you will have the
perfect opportunity to touch the hearts of our guests by making
their special occasions truly unforgettable. Your attention to
detail and excellent communication skills as a manager will empower
your team to deliver exceptional service to guests of our group
functions and the hotel in general.
What is in it for you?
- Employee discounts at the Fairmont Scottsdale Princess, local
companies and Accor worldwide for you and your family
- Free meals at our on-Site employee cafeteria
- Learning programs through our Academies designed to sharpen your
skills
- Ability to make a difference through our Corporate Social
Responsibility activities, like Planet 21
- Career development opportunities within the Fairmont Scottsdale
Princess in addition to national promotion opportunities. The sky
is the limit!
- Recognition program for going above and beyond
What you will be doing:
- Responsible for leading the Banquet Set-Up team in all aspects of
the department and ensure service standards are followed.
- Handle guests concerns and react quickly and professionally.
- Train colleagues and Supervisors in the absence of a trainer.
- Balance operational, administrative and colleagues' needs.
- Contribute to departmental meetings.
- Review Banquet Event Orders to ensure proper set-ups are in
place.
- Work with the Conference Services & Catering department to
maximize revenue and guest satisfaction levels.
- Ensure proper staffing and scheduling for the department in
accordance to productivity guidelines.
- Assist with planning the daily shift assignments.
- Ability to discipline staff accordingly.
- Follow all safety and sanitation policies.
- Perform additional duties as necessary.
Your experience and skills include:
- Warm and caring personality
- Previous Banquet or Set-Up leadership experience required
- Highly responsible and reliable
- Ability to read, and understand BEOs and Diagrams
- Ability to communicate effectively in oral or written form
- Ability to work well under pressure in a fast paced
environment
- Ability to work cohesively as part of a team with or without
supervision
- Ability to anticipate and focus attention on guest needs, being
professional and welcoming
- Ability to use Microsoft Office Products (Word, Excel,
Outlook)
Your team and working environment:
- A team of Heartists that are committed to working together,
supporting each other, and providing the best guest experience Feel
Valued, Feel Sparked, We are One.
- Adhere to Fairmont Scottsdale Princess Grooming Guidelines
- Constant standing and walking throughout the shift
- Frequent kneeling, pushing, pulling, lifting
- Occasional ascending or descending ladders, stairs and
ramps
Keywords: Fairmont Scottsdale Princess, Scottsdale , Banquet Set-Up Manager, Hospitality & Tourism , Scottsdale, Arizona
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