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Customer Service

Company: Chick-fil-A Raintree Drive and 101
Location: Scottsdale
Posted on: January 22, 2023

Job Description:

Our cashiers and cooks, whom we refer to as hospitality professionals, foster a fun work environment where you can positively influence others along with many other great benefits such as:

Flexible schedules which includes Sundays off and limited holiday hours

Competitive pay

Free meals and food discounts

Access to scholarships at $2,500 per year

Leadership opportunities to gain real world management experience to help you reach your professional goals

Learn first-hand from an experienced Owner/Operator that cares about you personally and is actively involved in the community

Job Description:
Team members provide guests with a remarkable dining experience that is always fast, accurate, and friendly. By working as a team, we strive to provide the highest quality food and service possible.

Front of House Team Member (Cashier / Hospitality/ Customer Service)

Exhibit positive customer and team interaction

Exhibit friendly and respectful service skills

Operating the POS at the front counter or in the drive thru

Looking for opportunities to stock or clean when not serving a customer

Taking orders with speed and accuracy at the front counter

Delivering orders to customers in the dining room (when applicable) and cars in the parking lot

Checking for product quality and consistency

Assist leadership in executing opening or closing procedures

Willing to assist in other stations in the front of house, such as monitor, dining room, or working the window

Demonstrate knowledge of the brand and menu items

Complete all tasks as assigned

Back of House Team Member (Line Cook / Salad Prep / Kitchen)

Prepare, cook, assemble, and present food safely, quickly and efficiently, meeting Chick-fil-A standards

Be knowledgeable of the assignments for all kitchen stations, including fries, breading, assembling, boards, and food prep, which includes:

Filet, grill, bread, and assemble our fresh chicken products

Wash, chop, bake, and assemble side items

Prepare cold individual and catering menu items

Stock and rotate kitchen inventory as needed

Keep the kitchen neat, clean and orderly at all times

Work safely around kitchen equipment and report any maintenance issues to the Kitchen Manager

Complete all opening, transition, or closing tasks as assigned

We are looking for individuals who exhibit the following qualities:


Cheerful and Positive Attitude

Values Teamwork and Excellence

Loves Serving and Helping Others

Must be available to work Saturdays

Applicants will also be expected to be able to work on their feet for several hours at a time. Prior experience is preferred, but not necessary.


Keywords: Chick-fil-A Raintree Drive and 101, Scottsdale , Customer Service, Hospitality & Tourism , Scottsdale, Arizona

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