Housekeeping Assistant Manager
Company: Fairmont Scottsdale Princess
Location: Scottsdale
Posted on: January 23, 2023
Job Description:
Housekeeping Assistant ManagerMemorable experiences for our
Guests and Colleagues is the essence of being a Leader at Fairmont
Scottsdale Princess. As a Housekeeping Assistant Manager, your
attention to detail will show the Housekeeping team that you are
committed to providing luxury Guest experiences. The energy and
enthusiasm you display will create a "fun" place to work.What is in
it for you:
- Employee discounts at the Fairmont Scottsdale Princess, local
companies and Accor worldwide for you and your family
- Free meals at our on-site employee cafeteria
- Learning programs through our Academies designed to sharpen
your skills
- Ability to make a difference through our Corporate Social
Responsibility activities, like Planet 21
- Career development opportunities within the Fairmont Scottsdale
Princess in addition to national promotion opportunities. The sky
is your limit! What you will be doing:
- Consistently offer professional, friendly and engaging
service
- Lead and manage the day-to-day operation of the department and
ensure service standards are followed
- Address guest concerns and react quickly, logging and notifying
proper departments as required
- Conduct regularly scheduled departmental meetings
- Assignment of Turndown rooms every evening
- Scheduling for Turndown attendants weekly
- Manage the departmental budget in a fiscally responsible
manner
- Oversee the recruitment and training of all Housekeeping and
Turndown Colleagues
- Balance operational, administrative and Colleague needs
- Follow departmental policies and procedures
- Report necessary maintenance items
- Follow all safety and sanitation policies
- New Hire Orientation for Housekeeping and Turndown Employees
within scope of responsibilities
- Training materials to reflect current departmental, Hotel, AAA
and Forbes standards.
- Team Building and Reward programs.
- Completes frequent room/turndown inspections and performance
audits to enhance and improve cleanliness scores.
- Track room/turndown attendance and supervisor performance to
have consistency in cleanliness.
- Develop training program and schedules for positions with scope
of responsibility and works closely with Housekeeping Managers
- Provide comprehensive training and re-training of Turndown
attendants
- To assist with VIP inspections when needed
- Completing nightly reports
- Performs other and all duties as assigned by the DOH
- Other duties as assigned Your experience and skills include:
- Adhere to Fairmont Scottsdale Princess Grooming Guidelines
- Previous leadership experience required
- Computer literate in Microsoft Window applications
preferred
- Excellent communication and organizational skills
- Strong interpersonal and problem solving abilities
- Highly responsible & reliable
- Ability to work cohesively as part of a team
- Ability to focus attention on guest needs, remaining calm and
courteous at all times
- Ability to work flexible hours. Your team and working
environment:
A team of Heartists that are committed to working together,
supporting each other, and providing the best guest experience Feel
Valued, Feel Sparked, We Are OneOur commitment to Diversity &
Inclusion:
We are an inclusive company and our ambition is to attract, recruit
and promote diverse talent.Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are
and you can find a job and brand that matches your personality. We
support you to grow and learn every day, making sure that work
brings purpose to your life, so that during your journey with us,
you can continue to explore Accors limitless possibilities.By
joining Accor, every chapter of your story is yours to write and
together we can imagine tomorrow's hospitality. Discover the life
that awaits you at Accor, visit https://careers.accor.com/Do what
you love, care for the world; dare to challenge the status quo!
#BELIMITLESS#LI-JJ1
Keywords: Fairmont Scottsdale Princess, Scottsdale , Housekeeping Assistant Manager, Hospitality & Tourism , Scottsdale, Arizona
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