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Store Manager

Company: The UPS Store Greenway Pkwy #4020
Location: Scottsdale
Posted on: January 27, 2023

Job Description:

We are looking to expand our team! We are looking for an experienced retail store manager who wants to elevate their skills and experience.The Store Manager is responsible for the day-to-day operations of this retail location. He or she will open and close the center, manage productivity and ensure the centers team delivers world-class customer service to all customers, monitor cost control and expenses, and provide weekly and monthly reports to the franchise owner. The Store Manager is ultimately accountable for profit/loss, continuous improvement, service delivery levels, personnel management, and business development.

The ideal candidate has a post high school education (college coursework or a degree), two - five years of retail store operations experience, strong supervisory/managerial/leadership skills, excellent computer/internet/software knowledge, the physical ability to perform this job (lifting, bending, etc.), and knows how to listen and lead. He or she must have a dynamic personality and must be able to motivate a team to optimize performance.RESPONSIBILITIES

  • Performs personnel management, which includes recruiting, training, scheduling, and coaching associates
  • Schedules work assignments and facilitates weekly or monthly staff meetings
  • Monitors, evaluates and maximizes customer service delivery and customer satisfaction
  • Develops and implements the store marketing program and assists the owner with marketing strategies
  • Manages Center financials and prepares/provides reporting
  • Manages inventory
  • Reviews daily employee timesheets and submits for payroll processing
  • Oversees store maintenance, including cleanliness, safety, and organization
  • Performs other duties as assignedQUALIFICATIONS
    • Advanced education degree, coursework, or tech school desired
    • Previous store management experience required, including personnel and financial management experience
    • P&L experience preferred
    • Stellar customer service skills
    • Excellent verbal and written communication skills, with exceptional phone skills
    • Strong computer skills, including Microsoft Office and Adobe Suites
    • Bona fide management/leadership skills
    • Willing to accept full accountability for store operationsAs an employee of a small business, the ideal candidate must be willing to learn what they don't know and be willing to assume job duties in multiple roles as needed to benefit the store.

Keywords: The UPS Store Greenway Pkwy #4020, Scottsdale , Store Manager, Hospitality & Tourism , Scottsdale, Arizona

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