Seasonal Retail Fitting Room and Floor Support Associate, Scottsdale Fashion Square
Company: Macys
Location: Scottsdale
Posted on: November 19, 2023
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Job Description:
Please note - currently this role may not require an in-person
interview and if you are selected for this role you will receive a
job offer via email. Please watch your email closely for updates
from us!
Are you ready to bring your amazing self to work?
At Macy's, Inc., we're on a mission to create a brighter future
with bold representation for all. This is our Mission Every One. We
know that each person here is unique. We respect and invest in each
individual to create growth, pride and satisfaction. If we are able
to bring our whole selves to work, it translates into a more
abundant and wider array of ideas and energy for all to benefit
from. Our success will be built on amazing colleagues, working
together.
Job Summary
As a Ready to Wear Retail Selling Support Colleague, you are an
integral part of bringing the Macy's magic, and the Macy's shopper
is your highest priority. You will play a crucial role in
maintaining the overall appearance and cleanliness of our sales
floor. You will ensure merchandise, fitting rooms, and the store
are well-organized, tidy, and visually appealing to create a
positive shopping experience for our customers. As you help your
team meet their sales goals through delivering consistently
superior service, your positive, welcoming presence will be felt
throughout your area.
The Ready to Wear Retail Selling Support Colleague delivers a
memorable shopping experience by executing key functions related to
floor readiness and the fitting room experience. They drive sales
by assisting apparel customers with product selection in the
fitting room and providing a clean and neat fitting room
environment. Merchandise support colleagues ensure floor and
fitting room readiness standards are met through maintaining
selling floor presentations, replenishing by size and style and
consistently providing a neat, clean, and organized shopping
environment. They prioritize the customer and perform other duties
as needed.
What we can offer you:
Customer Service: Make the customer the number one priority. Greet
and assist customers with locating and retrieving items and make
appropriate partnerships for assistance when necessary. Leverage
apparel product knowledge to increase sales by educating and
assisting the customer in the fitting room. Demonstrate full
understanding of store products, services, loyalty programs, and
Macy's point of sale systems and use knowledge to help customers
find what they need and suggest additional items.
Sales Support: Maintain and recover the selling floor, ensuring all
sizes, colors and styles are represented. Maintain selling floor
presentation following company merchandise directives. Ensure
fitting rooms are customer-ready by promptly clearing merchandise
and returning it to the appropriate area on the selling floor.
Respond to customer requests for additional merchandise or other
assistance, including sharing how to use an electronic device to
shop and compare. Assist in locating and pulling merchandise to
fulfill digital customer orders. Maintain communication with store
leadership team including Customer Experience Managers and Style
Merchandise Managers for support on driving sales.
Merchandise Organization: Maintain department recovery standards on
the selling floor and in fitting rooms. Complete other tasks as
needed.
Who you are:
Now is an exciting time for a Macy's career as we continue to focus
on creating exciting and memorable experiences for every Macy's
customer, whether their journey starts online or in the store. Our
opportunities in Sales, Merchandise, Operations, Customer Service,
Warehouse, Marketing, and other areas let you express your
creativity and commitment to excellence, grow your career, and make
a difference to your Macy's colleagues and customers.
Bring your creativity, energy, and ideas to the Macy's team - Apply
Today!
This position may be eligible for performance-based
incentives/bonuses. Benefits include 401k,
medical/vision/dental/life/disability insurance options, PTO
accruals, Holidays, and more. Eligibility requirements may apply
based on location, job level, classification, and length of
employment. Additional benefit details are available at .
Keywords: Macys, Scottsdale , Seasonal Retail Fitting Room and Floor Support Associate, Scottsdale Fashion Square, Hospitality & Tourism , Scottsdale, Arizona
Click
here to apply!
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