DSW Store Associate Part-Time
Company: Designer Brands
Location: Scottsdale
Posted on: November 20, 2023
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Job Description:
General Summary
Store Associates provide friendly service to customers shopping
in-store and those engaging through omni-channel services. They
assess the customer's needs and provide assistance by executing the
company's customer service model, always putting the customer
first. Store Associates will perform salesfloor and warehouse
functions throughout the store including assisting customers,
placing merchandise, completing on-line and in-store transactions
customer transactions, processing incoming shipment, regular
cleaning and maintenance. Store Associates must demonstrate
behaviors that align with the company values of Accountability,
Collaboration, Humility and Passion. Store Associates are brand
ambassadors and responsible for the end-to-end experience, from
online to store. Store Associates must comply with all policies and
procedures.
Reports to: Store Manager and/or Co-Manager
Essential Duties and Responsibilities:
--- Customer Service - Greets every customer with a helpful and
friendly approach, reading customer cues and matching their needs
with your service level. Share the benefits of the DSW Loyalty
program, answer questions regarding merchandise and complete the
purchase through either in store sale or digital order.
--- Cashwrap - Complete customer transactions while following DSW's
policies and procedures. Responsible for accuracy in counting money
and providing change. Communicates pricing information from
receipt. Operates a calculator and enters data via the register
keyboard.
--- Store Operations - Maintains a neat, clean and safe environment
for our internal and external customers. This includes but is not
limited to clearing trash from the aisles, cashwrap, and stockroom,
returning shoes back to where they belong according to DSW
standards, cleaning the associate breakroom and public restrooms,
vacuuming, cleaning mirrors and front walkways along with any other
housekeeping items deemed necessary.
--- Merchandising - Receives inbound freight, prepares and places
merchandise on the sales floor per DSW standards, completes
markdowns, maintains clearance standards and organizes and
maintains the stockroom.
--- Fulfillment - Completes all functions of the fulfillment
process including locating items, inspecting condition of product,
packaging and label placement ensuring readiness for pick
up/delivery.
--- Asset Protection - Follows all asset protection policies and
procedures.
--- Personal Development - Actively participates in daily team
meetings and ongoing training. Is open to and responsive to
coaching and feedback.
--- Other Duties - Performs other duties as assigned by the
management team.
Required Skills:
--- Professional, friendly and respectful
--- Customer service skills
--- Ability to move with tempo to meet time bound expectations
--- Good written and verbal communication skills
--- Proficient in use of technology to successfully engage in
customer interactions (i.e. Tablet/Register, Calculator, Register
Keyboard)
--- Must have the ability to spend up to 100% of working time
standing or walking around the store
--- Lifting, including the ability to lift up to a maximum of 50
pounds on an occasional to frequent basis
Experience:
You must apply through our internal portal:
click here
Why Choose A Career with Designer Brands?
Empowering associates and building strong teams poised to disrupt
the retail and footwear landscape through positive change is at the
core of who we are at Designer Brands.
Designer Brands Inc. is one of North America's largest designers,
producers and retailers of footwear and accessories.
IMPORTANT NOTICE:
We learned of a fake job offer scam where individuals are using a
company's name and branding to create emails and websites designed
to trick individuals into providing personal information because
they think they are applying for a job directly with the company.
To combat this, companies are listing their legitimate hiring sites
and communication methods. Our valid email addresses end in
@dswinc.com, @designerbrands.com and @camutogroup.com. Two examples
of non-legitimate email addresses are ones that end in
@designerbrands.info or @designerbrands.work (do not respond to
interview requests or other messages from these). If you are not
certain about a communication or an information request, a good
practice is to independently look-up a contact for the company (do
not use the contact method listed in the request) to verify that
you are contacting the right person and not being deceived. If you
want to verify a Designer Brands' related hiring request, please
send a message to TalentAcquisition@hr.designerbrands.com. Please
know we are working to do what we can to stop these scams.
Keywords: Designer Brands, Scottsdale , DSW Store Associate Part-Time, Hospitality & Tourism , Scottsdale, Arizona
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here to apply!
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