ASSISTANT STORE MANAGER - SCOTTSDALE
Company: RAILS International
Location: Scottsdale
Posted on: October 29, 2024
Job Description:
Founded in 2008 by Los Angeles native Jeff Abrams, Rails has
grown from a small label - started with just a single hat - into a
full collection of women's and men's apparel. Sold at top
international retailers and worn by a loyal following of
celebrities and tastemakers, the brand has come to define a new
classic heritage and relaxed sensibility. Rails is sold in 30
countries by more than 1000 retailers, including its own flagship
stores in New York, San Francisco, Newport Beach, Paris, London and
Amsterdam.
Qualifications, skills, and all relevant experience needed for this
role can be found in the full description below.
Summary:The role of the Assistant Store Manager is to support the
Store Manager by leading the store team to meet and exceed all
sales and operational goals and ensure KPI's are achieved. In
addition, this fashion inclined individual is a passionate brand
ambassador who is responsible for promoting brand engagement with
clients and partners within their city. This managerial role will
act as a key functional support leader in the daily business
operations of the store, including training and supervising
employees, managing inventory levels and driving for results. The
Assistant Store Manager reports to the Store
ManagerResponsibilities:Strategic:
- Ensure floor coverage, financial targets, visual merchandising
standards, client service, and operational functions within the
store both front of house and back of house are achieved
- Support the execution of business plans to accelerate the
business forward and remedy opportunitiesCulture:
- Be an ambassador to the brand and promote the culture of Rails
internally and externally
- Ensure store atmosphere upholds the image of the brandClient
Centric:
- Ensure acquisition and retention of clients are key focuses and
as such create and cultivate client relationships for the store and
brand overall
- Be sure that you and your teams deliver the best possible
client experience with every type of engagement (in store, virtual,
alternate mediums)
- Solution oriented approach to finding resolutions to customer
service issuesMarketing & Community:
- Create and bring to life activations/ events in the store that
seek client acquisition and focus on client retention/
development
- Build a local network of tastemakers, stylists, marketing,
business partners who have an impact on local that will promote
brand and build client loyalty and retentionTeam Leadership:
- Support a positive work environment with teams and throughout
store network including cross functional partners
- Attract, retain talent from outside of the store
- Continually coach, motivate, train and develop internal teams
so they achieve performance goals and are set up for success with
growth opportunities within the organization
- Support performance management initiatives with store
teams
- Attend and lead store meetings as required by the business
(Store Level and Corporate)
- Ensure that work schedules are aligned with store goals
- Ability to manage and resolve conflict in the workplaceVisuals:
- Ensure the image of the store is in line with corporate
standards and store team is upholding these standards
- Support VM of the store is completed in accordance with VM
guidelinesOperations:
- Ensure all inventory initiatives are completed including
receiving, return to warehouse, transfers, regular cycle counts,
inventory reconciliation, and processing are completed in
accordance to company guidelines as required
- Ensure the completion of merchandise receipts and transfer
requests
- Protect all company assets including cash handling, inventory,
expenses etc.
- Manage Client Consignment business, ensuring a quick
turnaround, strong take rate, and timely return of merchandise
- Support omnichannel functions, including Order-in-Store,
Ship-from-Store, Pickup-in-Store, Reserve-in-Store, with a focus on
achieving Omni-specific KPIs
- Ensure that all the processes are being completed in compliance
with legal, safety, and internal procedures
- Partner with cross functional partners as necessary including
Stores within network, Operations, Visual Team, CRM, Retail
Training, HR, Merchandise teams, Regional management to maintain
and accelerate the business forward
- Additional projects/ responsibilities may arise in accordance
with the needs of the businessRequirements:
- At least 2+ years of experience in a retail managerial
position
- Fashion enthusiasts and retail experience within women's and
men's apparel preferred
- Ability to effectively create, manage and adhere to
deadlines
- Familiar with key retail performance indicators
- Adaptable, a sense of openness, active listener, and
compassionate
- Advanced organizational skills, writing and communication
skills
- Expertise in Microsoft Office 365 Suite
- Comfortable and savvy with computer technology, including PC
and iOS devices
- Travel approximately 10% of the time
- Ability to climb ladders
- Ability to lift 25+ lbs.Rails is committed to providing equal
employment opportunities and building a diverse workplace in all
its forms and considers candidates without regard to race, color,
religion, age, gender identity, sexual orientation, national
origin, disability status, veteran status or any other
characteristic protected by applicable laws. As an equal
opportunity employer we welcome and consider all qualified
applicants.
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Keywords: RAILS International, Scottsdale , ASSISTANT STORE MANAGER - SCOTTSDALE, Hospitality & Tourism , Scottsdale, Arizona
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