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Remote - $16 - $17/hr. - Travel Representative - AZ residents only!

Company: RemX Specialty Staffing
Location: Scottsdale
Posted on: May 5, 2021

Job Description:

Remote - $16 - $17/hr. - Travel Representative - AZ residents only! Scottsdale, AZ Will return to site after COVID is over! Job Details

  • Excellent customer service (chat, email, and phone).
  • Schedule bookings for air, car, and hotels.
  • Take inbound calls to cancel or change bookings.
  • Assist customers with placing orders for gift cards, merchandise, and Apple products
  • Troubleshoot issues for existing orders not delivered, arrived damaged, etc.
  • Monitor issues through completion
  • Assist customers with self-booking online
  • Provide assistance to customers for general banking and rewards inquiries
  • Report issues, complaints, site production issues, made by customers. Requirements
    • Customer service experience
    • High school diploma or GED
      • Must be detail oriented
      • Strong communication skills
      • Positive attitude and strong work ethic
      • Intermediate Microsoft Word and Excel skills
      • Ability to adhere to procedural guidelines
      • Strong communication, critical thinking, and organizational skills
      • Tact, courtesy and social sensitivity 6am - 2:30pm PT (Must work Saturday or Sunday) Your days off will be Friday and Saturday, or Saturday and Sunday. 1:30pm - 9pm PT (Must work Saturday or Sunday) Your days off will be Friday and Saturday, or Saturday and Sunday.

Keywords: RemX Specialty Staffing, Scottsdale , Remote - $16 - $17/hr. - Travel Representative - AZ residents only!, Human Resources , Scottsdale, Arizona

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