Payroll Team Lead - Managed Services
Company: UKG (Ultimate Kronos Group)
Location: Scottsdale
Posted on: June 24, 2022
|
|
Job Description:
Payroll Team Lead - Managed Services
**General Information**
Ref #:
20220027923
Travel Amount Required:
Up to 25%
Job Type:
Regular-Full Time
Location:
Scottsdale - Arizona - United States
**Description & Qualifications**
Description
The Payroll Team Lead has the responsibility of managing the
day-to-day activities. Mentoring people, monitoring processes and
insuring technology is leveraged to exceed customer SLAs is
required. Must actively support process and technology initiatives
that will improve the operational performance of the team while
delighting customers. Must have the ability to manage difficult
customer communications and ability to build strong working
relationships both internally and externally.
Essential Duties and Responsibilities:
--- Ensure that all processes are executed appropriately and in a
timely manner.
--- Operates as the subject matter expert and provide functional
direction in the all areas for issue resolution
--- Continuously looks for improvements in operational processes
and designs and is responsible for implementing those
initiatives
--- Optimizes the contribution of the team through coaching and
mentoring
--- Assist in the work load management and prioritization of day to
day duties and projects
--- Provide leadership sign-off of processing and daily activities
for all Service Lines
--- Serves as first point of escalation for all Service Line
issues
--- Attend and/or lead recurring service calls, business reviews
and project debriefs for assigned customers
--- Performs other duties as assigned by manager
--- Actively participate in the resolution of day to day issues
that arise, including problems with customers, third parties,
internal teams and our internal systems as needed
--- Develop strong relationships with peers and our internal
partners
Qualifications
Required Qualifications/Skills:
--- Ability to lead and influence team members, customers and
partners without direct reporting authority
--- Strong organizational, problem-solving, and analytical
skills
--- Ability to manage priorities and workflow
--- Versatility, flexibility, and a willingness to work within
constantly changing priorities with enthusiasm
--- Proficient using the Microsoft Office Suite of software to
include Outlook, Word and Excel
--- Experience with UKG Pro strongly preferred
Company Overview
Here at UKG, Our Purpose Is People. UKG combines the strength and
innovation of Ultimate Software and Kronos, uniting two
award-winning, employee-centered cultures. Our employees are an
extraordinary group of talented, energetic, and innovative people
who care about more than just work. We strive to create a culture
of belonging and an employee experience that empowers our people.
UKG has more than 13,000 employees around the globe and is known
for its inclusive workplace culture. Ready to be inspired? Learn
more at **www.ukg.com/careers**
EEO Statement
**Equal Opportunity Employer**
Ultimate Kronos Group is proud to be an equal opportunity employer
and is committed to maintaining a diverse and inclusive work
environment. All qualified applicants will receive considerations
for employment without regard to race, color, religion, sex, age,
disability, marital status, familial status, sexual orientation,
pregnancy, genetic information, gender identity, gender expression,
national origin, ancestry, citizenship status, veteran status, and
any other legally protected status under federal, state, or local
anti-discrimination laws.
View The EEO is the Law poster
(https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm)
and its **supplement** .
View the Pay Transparency Nondiscrimination Provision
(https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp\_%20English\_formattedESQA508c.pdf)
UKG participates in E-Verify. View the E-Verify posters here
(https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf)
.
**Disability Accommodation**
For individuals with disabilities that need additional assistance
at any point in the application and interview process, please email
UKGCareers@ukg.com or please call 1 (978) 250 9800.
Keywords: UKG (Ultimate Kronos Group), Scottsdale , Payroll Team Lead - Managed Services, Human Resources , Scottsdale, Arizona
Click
here to apply!
|