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Fortune 500 company in Scottsdale seeking Entry Level IT Support Analyst

Location: Scottsdale
Posted on: September 10, 2020

Job Description:

The position starts as a Tier 2 Support Analyst as you learn and train on their systems.  After about 6 months, candidates will transition into their future roles within the company.  Last three resources we placed have transitioned into the following roles: BA, Network Engineer, and C# Developer
 
Overview / Responsibilities


  • Job is a great opportunity for a College Graduates with 0-2 years of experience, that are excited about technology and this opportunity presents a great chance to advance your career quickly.
  • Supporting roughly 14,000 users (Help Desk based out of Chicago takes initial calls as end user support and the Tier 2 takes escalated calls regarding the application issues)
  • Working support tickets (utilizing other people and developers to help provide solutions)
  • Conducting in depth research to problems
  • Involved in data moves from new customers
  • This person will have room to grow in the company. It’s a GREAT opportunity


 
Skills / Experience


  • Individual’s will need to have a Bachelor’s or Master’s degree from and accredited college preferably from IT degree.
  • Passion for technology
  • An analytical mind (statistics type experience helps a lot in this role)
  • Ability to learn and comprehend applications and their technology environment
  • Experience with MS Office will help
  • Have to ask questions, and customer service skills.
  • Energetic and desire to advance and grow


 

 

Keywords: , Scottsdale , Fortune 500 company in Scottsdale seeking Entry Level IT Support Analyst, IT / Software / Systems , Scottsdale, Arizona

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