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System Administrator

Company: Modis
Location: Scottsdale
Posted on: February 22, 2021

Job Description:

OverviewThe IT Systems Administrator Is responsible for handling advanced support of service requests in a professional and timely manner This relates to all technology, to include: workstations, servers, printers, networks and vendor specific hardware and software. May also provide onsite service and support needs for our clients.Duties and responsibilities* IT support relating to technical issues involving core business applications, as well as virtual environments built on Microsoft, Parallels and VMware.* Design, implementation, and support services for Microsoft related technologies: Windows Server, Exchange, SQL, SharePoint, Microsoft 365, etc.* Engineer and implement system solutions for customers using technologies that meet their needs.* Implement and support disaster recovery solutions.* Technical services and support at the network level: WAN and LAN connectivity including, routers, switches, firewalls, wireless and security.* Remote access solution implementation and support: VPN, Terminal Services, and Parallels.* System documentation and consulting services to include system reviews and recommendations.* Communication with customers as required: keeping them informed of incident progress, notifying them of impending changes and agreed outages.* Work through a daily schedule that has been established through the dispatch process.Qualifications* 3+ Years' of experience * Excellent troubleshooting and problem solving skills.* Ability to multi-task and adapt to changes quickly.* Technical awareness: ability to match resources to technical issues appropriately.* Service awareness of all organizations key IT services for which support is being provided.* Understanding of support tools, techniques, and how technology is used to provide IT services.* Professional IT Certifications, such as: Network+, Microsoft MCP, MCSA, or MCSE, Cisco CCNA or Meraki CMNA.* A/AS or BA/BS, in computer science or a related field preferred.* Previous MSP experience helpful.

Keywords: Modis, Scottsdale , System Administrator, IT / Software / Systems , Scottsdale, Arizona

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