Database Coordinator
Company: Professional Beauty Association
Location: Scottsdale
Posted on: February 22, 2021
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Job Description:
Who We Are:
The Professional Beauty Association (PBA) located in Scottsdale,
Arizona provides advocacy and resources to support companies and
licensed professionals working in the professional beauty
industry.
PBA is a non-profit organization that provides a family oriented
and collaborative team environment. Telecommuting is allowed for
this position.
Position Summary:
PBA is seeking a Database Coordinator to support the day-to-day
activities of the membership department. This position will assist
the Database Administrator and is responsible for maintaining a
clean and accurate database(s) for all member data, assisting with
training and troubleshooting issues for PBA staff as it relates to
the association AMS and assists with reporting program data. The
position reports to the Director of Member Engagement and
Services.
Core Responsibilities:
AMS Database Integrity
Perform routine maintenance of membership database to ensure
database accuracy
Coordinate with the appropriate staff members on product inventory
and maintains accuracy of inventory within database
Manage user accounts by changing roles and privileges; and resets
passwords as needed
Assist in developing and executing routine data cleanup processes
and procedures
Transactional: Membership Processing/Annual Dues
Serve as primary support agent for payment processing including
managing all aspects of batching and refunds
Manage monthly invoicing process
Internal and External Reports
Prep and deliver member data to PBA partners
Prepare and deliver monthly membership reports for internal
team
Run queries and deliver data as requested by internal team
Identify data success measures and monitor progress
Technical
Support Database Administrator with troubleshooting and resolving
database issues related to performance, security, recovery, or
integrity in an accurate and timely manner
Understand the cross-module functions of NetForum to determine the
impact of database changes on other systems and processes
Support work plans to test applied NetForum service packs and
upgrades to ensure data integrity and functionality of the
database.
Empower Staff
Assist with empowering and training staff with database-related
needs, including updating data with accuracy and consistency to
uphold business rules and answering user questions
Write and update Standard Operating Procedures (SOPs), end user
software documentation, and training materials including quick
reference guides
Support Database Administrator and PBA vendors to integrate other
software programs with NetFORUM and monitor the integration
Location: Scottsdale, AZ - 85260
Keywords: Professional Beauty Association, Scottsdale , Database Coordinator, IT / Software / Systems , Scottsdale, Arizona
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