Database Coordinator

Company: Professional Beauty Association
Location: Scottsdale
Posted on: February 22, 2021

Job Description:

Who We Are:
The Professional Beauty Association (PBA) located in Scottsdale, Arizona provides advocacy and resources to support companies and licensed professionals working in the professional beauty industry.


PBA is a non-profit organization that provides a family oriented and collaborative team environment. Telecommuting is allowed for this position.


Position Summary:
PBA is seeking a Database Coordinator to support the day-to-day activities of the membership department. This position will assist the Database Administrator and is responsible for maintaining a clean and accurate database(s) for all member data, assisting with training and troubleshooting issues for PBA staff as it relates to the association AMS and assists with reporting program data. The position reports to the Director of Member Engagement and Services.


Core Responsibilities:
AMS Database Integrity

Perform routine maintenance of membership database to ensure database accuracy
Coordinate with the appropriate staff members on product inventory and maintains accuracy of inventory within database
Manage user accounts by changing roles and privileges; and resets passwords as needed
Assist in developing and executing routine data cleanup processes and procedures



Transactional: Membership Processing/Annual Dues

Serve as primary support agent for payment processing including managing all aspects of batching and refunds
Manage monthly invoicing process



Internal and External Reports

Prep and deliver member data to PBA partners
Prepare and deliver monthly membership reports for internal team
Run queries and deliver data as requested by internal team
Identify data success measures and monitor progress



Technical

Support Database Administrator with troubleshooting and resolving database issues related to performance, security, recovery, or integrity in an accurate and timely manner
Understand the cross-module functions of NetForum to determine the impact of database changes on other systems and processes
Support work plans to test applied NetForum service packs and upgrades to ensure data integrity and functionality of the database.



Empower Staff

Assist with empowering and training staff with database-related needs, including updating data with accuracy and consistency to uphold business rules and answering user questions
Write and update Standard Operating Procedures (SOPs), end user software documentation, and training materials including quick reference guides
Support Database Administrator and PBA vendors to integrate other software programs with NetFORUM and monitor the integration
Location: Scottsdale, AZ - 85260

Keywords: Professional Beauty Association, Scottsdale , Database Coordinator, IT / Software / Systems , Scottsdale, Arizona