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IT Project Manager II - App Dev

Company: Consumer Cellular
Location: Scottsdale
Posted on: January 16, 2022

Job Description:

The Project Manager II has proven experience managing complex application and system development projects in a Scrum environment with the understanding that the approach varies based on the project and circumstances. This position is responsible for assembling the project team, assigning responsibilities, and managing schedules, resources, and budgets to ensure timely completion of assigned projects. This position requires professional maturity and flexibility in approach to ensure that projects are delivered on time, within budget, and that they meet project goals and Consumer Cellular expectations as defined by the documented scope, schedule, milestones, and definition of done. The PM II must be a credible and effective communicator, successful in building relationships and rapport across all levels of the organization. This role will interface directly with internal resources, vendors, and partners, and requires the management of resources and activities to ensure project deliverables are met on time and within budget.

  • Manage IT software development and application support projects
  • Work with Product Owners and the business to understand project requirements
  • Develop and maintain project plans, including documentation of project scope, goals, benefits, deliverables, important milestones, timelines, schedules, internal and external resources, project dashboards, etc.
  • Communicate the project status, requirements, and structure across the Project Management team and all necessary departments like Finance/Legal/HR/Marketing/Call Center
  • Manage daily progress of projects including risk assessment and problem resolution
  • Guide and perform strategic analysis for the project and proactively manage changes in project scope
  • Organize and manage all phases of the project to ensure on-time completion
  • Assemble and coordinate project team members; assigning individual responsibilities
  • Plan and oversee the preparation and dissemination of project communications
  • Lead issue identification, tracking, escalation and resolution
  • Monitor risk events before becoming issues and potential roadblocks
  • Work with Product Owners, Dev Managers, Scrum Masters and task owners to create and update status and task reporting
  • Schedule and facilitate recurring meetings to review and monitor project tasks and status
  • Prepare and participate in quality review checkpoints
  • Track the build out of project testing and training needs
  • Manage various PMO and IT growth and improvement projects, as assigned
    Preferred Qualifications and Experience:
    • Bachelor's degree in Computer Science, MIS, Business or equivalent education required
    • PMP preferred - or the ability to obtain within one year of hire
    • Agile certification preferred - or ability to obtain within one year of hire
    • Experience as a Scrum Master or Product Owner
    • 4-6 years of IT project management experience in a highly collaborative IT environment required, to include managing projects with multiple product and business teams
    • High degree of efficiency with project management tools, such as Jira, Confluence, and Smartsheet
    • Experience in IT release planning and coordination of release activities required
    • Strong problem-resolution, facilitation, and analytical skills required
      • Flexible and adaptable in regard to learning, task assignments, and learning new technologies required
      • Understanding of the value of commitments to delivery made by a development team
      • Experience in Information Security, Telephony and Call Center a plus
      • Demonstrates accountability, monitoring and reporting on project health and progress; manage what is measured
        • Excellent written and oral communication skills; ability to communicate at all levels in the organization (with senior management, with technical and business-oriented project staff, with users, and stakeholders)
        • Ability to gain the confidence of the team as well as Executive-level stakeholders by communicating regularly, keeping commitments and delivering as promised
        • Ability to foster buy-in and cooperation through persuasion, influence, and persistence
        • Ability to work effectively independently, and as a member of a team, such as BAs, Product Owners, Developers, Scrum Masters and SW Testers
        • Able to negotiate with peers and superiors to ensure the work gets done
        • Ability to easily multitask and prioritize
        • Well-organized and capable of tracking, managing, and resolving issues on multiple projects simultaneously
        • Self-motivated, professional, flexible, comfortable with ambiguity in a diverse organizational environment
        • Continuous learner
        • Good skills and knowledge of servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency
          Benefit package:
          • Affordable medical, dental & vision coverage for full-time employees
          • 401(k) match
          • Employee wireless rate plan
          • Paid time off (PTO)
          • Flexible spending accounts (FSA)
          • Employee rewards program
          • Group life and AD&D benefits
          • Education reimbursement
          • Long-term disability
            Physical Demands & Work Environment:The physical demands in the work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is regularly required to sit, stand, and walk. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.The noise level in the work environment is usually moderate.
            Disclaimer:The above statements are intended to describe the general nature and level of work performed and are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel assigned to this job. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
            About Consumer Cellular:Consumer Cellular is a top-rated wireless carrier that provides no-contract cell phones and service plans primarily to those 50+. The company has been an approved AARP Provider for over 12 years and offers AARP members special discounts on service. Founded 25 years ago on the belief that everyone should have affordable access to the safety and convenience of cellular service, Consumer Cellular is privately held with 2000 employees. The Portland, Ore.-based company utilizes the nation's largest voice and data networks, which covers 99 percent of the U.S. population. Consumer Cellular's wireless phones and plans are sold nationwide at leading retailers such as Target, as well as directly to consumers at or (888) 345-5509. The company has been ranked on the Inc. 5000 list for 11 years in a row. For J.D. Power 2021 award information, visit For cellphone tutorials, features, applications and company news, connect with Consumer Cellular on Facebook, Twitter and YouTube.
            Pre-employment background check and drug screen is required.

Keywords: Consumer Cellular, Scottsdale , IT Project Manager II - App Dev, IT / Software / Systems , Scottsdale, Arizona

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