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Manager, Systems Engineering - Datacenter Technologies - Remote

Company: Vitalant
Location: Scottsdale
Posted on: June 21, 2022

Job Description:

$125,000 - $135,000 (Dependent on experience) This position is offered remotely anywhere in the USAVitalant is where donors, talent and innovation meet to save and improve lives. We are the nation's largest independent, nonprofit blood services provider exclusively focused on providing lifesaving blood and comprehensive transfusion medicine services for about 900 hospitals and their patients across the U.S. We seek team members who want to make a difference in people's lives while furthering their careers. At Vitalant you can expect competitive compensation, paid time off and other benefits. Take your first step to joining our dedicated team by applying today.PRIMARY PURPOSE:Under limited direction, this position is responsible for architecting, planning, organizing, and controlling the function and the staff of BSI's Server & Storage Engineering Team and/or the Active Directory and Exchange Team. Ensures optimized business appropriate Systems Services design and delivery. Collaborates with other IT leaders for cross functional architecture and service delivery. Acts as the top tier Systems escalation point and works with Infrastructure Operations, Network, Desktop, Service Desk and Information Security Teams to deliver sustainable and supportable technology. Span of control includes all of BSI, including members, as well as responsibility for creating effective Systems architecture and integration with affiliates and/or new acquisitions.DUTIES AND RESPONSIBILITIES:

  • Performs all assigned duties in compliance with internal processes and external regulations. Actively reviews existing processes for continued relevance and champions change for improved quality, service, efficiency, and business value. Where relevant, brings compliance issues to the attention of management.
  • Assures quality customer service to all customers.
  • Hires, supervises, trains, and evaluates performance of assigned personnel. Identifies and effectively resolves performance and personnel issues. Develops a high performing team culture and actively coaches / mentors staff.
  • Researches, analyzes, and designs complex Server systems, including writing specifications, preparing documentation and performing implementations. Plans, organizes, schedules and tracks activities to meet established deadlines.
  • Establishes and fosters a culture of metrics and continuous improvement through the use of data. Ensure KPI's exist, are relevant, and are used to drive both reporting and decision making.
  • Develops, communicates, and regularly updates the Systems Engineering Strategy and/or the Active Directory Exchange for alignment with overall IT, business, and continuous improvement. Ensures a clear understanding for all team members of the strategy, its relevance, and how they can contribute to it.
  • Identifies situations which could become problematic or are causing inefficient or ineffective Systems operations. Coordinates with IT Operations. Using best practices and relevant tools, initiates corrective actions or develops plans and recommendations to institute appropriate solutions.
  • Provides expertise and recommends effective solutions when assessing feasibility, evaluating, selecting, and implementing new processes and technologies. Continually assesses the viability of processes and systems for continued use.
  • Develops and manages vendor relationships to identify needs and evaluate alternative business solutions. Negotiates the most effective combination of cost and service.
  • Remains abreast of changes and developments in the industry. Establishes and maintains a network of professional relationships both inside and outside the corporation. Represents the company through participation in national, regional and/or local professional organizations.
  • Establishes policies and procedures, as appropriate.
  • Collaborates with Information Security and others to ensure appropriate security practices and implementation in the use of Systems and related technologies.
  • Participates in the development, maintenance, and execution of contingency plans for disaster recovery. Collaborates with peers and leads on overall Systems solutions and design.
  • Supports IT Operations to maintain all hardware, software and other maintenance agreements within scope. Ensures tool and processes are in place for accurate asset inventories.
  • Develops and administers department and capital project budgets. Assists in formulating and implementing strategy for short and long-range planning.
  • Performs all other duties, at the discretion of management, as assigned.REQUIREMENTS:Knowledge/Education
    • Bachelor's degree or equivalent combination of education and experience required.
    • Advanced Knowledge of Systems technologies and related tools required.
    • Advanced knowledge of Systems and Storage and/or Active Directory and Exchange Server Management and Design best practices required.
    • Advanced knowledge of Windows and/or Linux, management, and design required.
    • Knowledge of application systems and their impact on systems design and implementation strategies required.
    • Knowledge of project planning and control required.
    • Knowledge of ITIL, Six Sigma or similar preferred.
    • Knowledge of Windows, M365, Azure, Datacenter Technologies preferred.Licenses/ CertificationsRHCE, Microsoft MCSE or equivalent certification preferred.Experience
      • Six years of related experience in the design, implementation, and support of Enterprise Systems required.
      • Three years of supervisory experience preferred.Skills/Abilities
        • Must possess the skills and abilities, both technical and interpersonal, to successfully perform all assigned duties and responsibilities.
        • Strong interpersonal, written and verbal communication skills.
        • Ability to work effectively with all levels of staff and management and provide consistently high levels of customer service.
        • Good supervisory skills with the ability to effectively utilize and develop personnel to execute job tasks.
        • Excellent planning, organizational, analytical, problem solving and prioritizing skills.
        • Ability to plan and organize a diversified and heavy workload.
        • Ability to make sound decisions and work well under pressure.
        • Ability to work in a team environment and participate as an active leader and member of management.
        • Must maintain confidentiality.
        • Proficient computer skills.DIVERSITY, EQUITY & INCLUSION AT VITALANTVitalant is committed to fostering a diverse and inclusive workplace built on a foundation of respect, integrity, teamwork, and excellence. Through our DEI strategic plan, we create opportunities for employees of all backgrounds to feel valued, seen and heard. We believe this mission drives creativity and innovation, as employees experience an environment conducive to personal growth and career development.VITALANT OFFERS A COMPREHENSIVE BENEFITS PACKAGE
          • Health, Dental and Vision Insurance
          • HSA, FSA and 410K retirement savings plans
          • Paid Time Off
          • Commuter benefits
          • Employee assistance programCOVID-19 POLICYAs an essential operation to the nation's healthcare infrastructure and a science-based organization, Vitalant believes that being vaccinated helps provide protection and care for our employees, our donors, their families, and the broader community. Vitalant requires employees to be fully vaccinated as a condition of employment. Individuals applying for this position should be prepared to comply with the COVID-19 vaccination mandates of Vitalant and accordingly, will need to have received the full series of vaccinations two weeks prior to the first date of employment unless an approved exemption exists prior to start.EEO including disability and veterans

Keywords: Vitalant, Scottsdale , Manager, Systems Engineering - Datacenter Technologies - Remote, IT / Software / Systems , Scottsdale, Arizona

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