Field Service Technician (Wirtgen)
Company: RDO Equipment
Posted on: November 19, 2023
$5,000 Sign On Bonus for a Limited Time Only!
*Exclusive Offer for Experienced Diesel Technicians*
**Terms and Conditions Apply**
This individual will operate a mobile service vehicle and travel to
customer locations to perform in-field, machinery diagnostics and
repairs as required. These repairs will consist of, but are not
limited to, complete component removal, disassembly, and
reconditioning, following prescribed technical manual procedures.
This individual must be able to perform quality work as efficiently
and profitably as possible, work overtime and weekends on
Specific Duties Include:
Perform in-field machinery diagnostics and repairs as required.
Serve as an in-field representative for the dealership to provide
service solutions and enhance customer satisfaction.
Diagnose, inspect, recondition, repair, assemble, and service
equipment as assigned by the supervisor.
Document machine information and repairs completed on work order,
including parts and fluids used.
Maintain a clean work area, as well as care for all shop tools,
machines, and equipment.
Identify and communicate solutions for customer service
opportunities in the dealership's area of responsibility
Maintain technical and product knowledge on all equipment sold
within the dealerships area of responsibility.
Follow all safety rules and regulations while performing work
assignments and adhere to all policies and procedures as specified
in company manuals and as directed in the employee handbook.
Conduct self in the presence of customers and community so as to
present a professional image of RDO Equipment Co.
Proactively seek and participate in available company-sponsored
training, in an effort to develop and advance knowledge base and
Participate in all company/location driven communication efforts,
including open book meetings, huddles, department meetings and
other related efforts.
Maintain a positive and professional working relationship with
peers, management, and support resources, with a constant
commitment to teamwork and exemplary customer service.
Perform all other duties as assigned by management in a
professional and efficient manner.
Excellent mechanical skills
Trade specific tooling, including hand tools and pneumatic
Current and valid drivers license as outlined in company policy
Ability to assemble and perform maintenance functions on
Strong computer skills
Excellent customer service skills
Excellent oral and written communication skills
Strong organizational skills
Graduation from related diesel technology program (preferred)
Candidates must have valid work authorization and be able to work
in the U.S. without company sponsorship. Associated topics:
automotive, calibrate, diagnose, machine repair, maintenance
mechanic, malfunction, mechanical, millwright, troubleshoot,
Keywords: RDO Equipment, Scottsdale , Field Service Technician (Wirtgen), IT / Software / Systems , Scottsdale, Arizona
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