Personal Injury Intake Attorney
Company: Big Auto Accident Attorneys
Location: Scottsdale
Posted on: May 28, 2023
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Job Description:
Answers and assesses incoming potential client calls to
determine if they should be signed by the firm or referred to other
firms while inputting client contact data.
Responsibilities:
Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions.
--- Communicate with prospective clients by phone and in
person.
--- Ensure that all data is entered into the system correctly.
--- Make follow-up calls to potential clients to assist with lead
management and direct referrals to Intake staff to call and follow
up.
--- Reviews contracts with potential clients internally and
externally (hospitals, home visits, etc.)
--- Review all new auto calls for the department daily to ensure
appropriate actions are being taken.
--- Take escalated calls to save cases or handle disgruntled
callers/clients. Provide weekend and evening call coverage.
--- Provide legal support for Intake Specialists and provide
training for new calls and write-ups as needed.
Please note this job description is not designed to cover or
contain a comprehensive listing of activities, duties, or
responsibilities that are required of the employee for this job.
Duties, responsibilities, and activities may change at any time
with or without notice.
Qualifications:
--- Excellent Telephone Etiquette
--- Communication & Consultation Proficiency (Strong People
Skills).
--- Cultural Awareness.
--- Relationship Management.
--- Attention to Detail.
--- Ethical Practice
--- Juris Doctorate
About Company:
Big Auto Accident Attorneys is an Alternative Business Structure
(ABS) Law Firm located in the state of Arizona. We provide personal
injury representation to clients with a focus primarily on motor
vehicle accidents.
Keywords: Big Auto Accident Attorneys, Scottsdale , Personal Injury Intake Attorney, Legal , Scottsdale, Arizona
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