Personal Injury Intake Attorney

Company: Big Auto Accident Attorneys
Location: Scottsdale
Posted on: May 28, 2023

Job Description:

Answers and assesses incoming potential client calls to determine if they should be signed by the firm or referred to other firms while inputting client contact data.

Responsibilities:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
--- Communicate with prospective clients by phone and in person.
--- Ensure that all data is entered into the system correctly.
--- Make follow-up calls to potential clients to assist with lead management and direct referrals to Intake staff to call and follow up.
--- Reviews contracts with potential clients internally and externally (hospitals, home visits, etc.)
--- Review all new auto calls for the department daily to ensure appropriate actions are being taken.
--- Take escalated calls to save cases or handle disgruntled callers/clients. Provide weekend and evening call coverage.
--- Provide legal support for Intake Specialists and provide training for new calls and write-ups as needed.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Qualifications:
--- Excellent Telephone Etiquette
--- Communication & Consultation Proficiency (Strong People Skills).
--- Cultural Awareness.
--- Relationship Management.
--- Attention to Detail.
--- Ethical Practice
--- Juris Doctorate

About Company:
Big Auto Accident Attorneys is an Alternative Business Structure (ABS) Law Firm located in the state of Arizona. We provide personal injury representation to clients with a focus primarily on motor vehicle accidents.

Keywords: Big Auto Accident Attorneys, Scottsdale , Personal Injury Intake Attorney, Legal , Scottsdale, Arizona