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Chief Information Officer

Company: International Cruise & Excursions, Inc. (ICE)
Location: Scottsdale
Posted on: September 12, 2020

Job Description:

The Chief Information Officer will be responsible for setting technology objectives and strategies for the enterprise. A key goal will be to establish an integrated platform that merges the technology from recent corporate acquisitions, and to integrate three different IT organizations into one unified high-performing team. This requires focus and prioritization, important architectural design decisions, and high levels of collaboration across teams and functions. The CIO will develop a top-performing and fully-aligned IT team and organization. He or she will lead all product software development and maintenance, and enterprise infrastructure and security. This position will work in close partnership with the company’s senior leadership team to develop world-class products that have a significant positive impact on our members and partners, and our success in the marketplace. The CIO will develop and deliver exceptional software products, platform capabilities and rich site features in the travel industry, and manage our information technology resources and operating and capital budgets globally.

Software Development

Lead the design and development of technology systems and platforms to improve the customer experience

Lead all software development and drive successful delivery, on time and on budget, of all products

Co-lead the product strategy and the technical product roadmap along with other key executives

Define the technical direction for the teams, evolve the technical platform, and help make key design decisions

Direct the engineering team in prioritization and cost-efficient allocation and management of resources across multiple sites and countries

IT Infrastructure and Enterprise Solutions

Oversee the management, deployment, and support of all enterprise IT infrastructure and software systems for all corporate and back-office functions, including ERP, HRIS, O365, etc.

Responsible for overseeing the planning and management of all networking & telephony systems

Responsible for all IT security, PCI compliance, as well as disaster recovery across multi-site IT systems

Ensure the availability of training and support of employees at all levels for effective and compliant use and day-to-day problem resolution

Oversee the management of corporate Help desk activities and resolve escalated issues if necessary

General Management

Ensure that priorities, operating plans, and policies and procedures are in line with the overall company strategy and goals

Implement processes and metrics to ensure efficient allocation of resources and high performance in the IT organization

Attract, develop, and retain a word-class software development and information technology team, globally

Exhibit objectivity and openness to different views; give and solicit feedback constructively; and foster trust and collaboration

Qualifications:

Extensive experience leading complex technology organizations at a senior leadership level with responsibility for application development, operations, and security

Global experience preferred

Demonstrated effectiveness in leading and managing multi-site teams

Experience in the travel industry preferred

Experience implementing agile methodologies preferred

Bachelor’s and Master’s degree preferred

Who We Are:

Headquartered in Scottsdale, Arizona, International Cruise & Excursions, Inc. (‘ICE’ for short) is dedicated to providing branded travel, leisure, and lifestyle products to consumers (over 55 million each year). The ICE slogan reads "Powered by Innovation," and we mean it!

Additional Benefits :

FREE 7-day resort stays and cruises on your anniversary

Medical Health Insurance

Onsite Wellness Clinic

401K Plan

Pet Care Insurance

Flexible Spending Accounts (FSA)

Discounted Employee Services (dry-cleaning, nail services, massage, personal training, etc.)

Dedicated Employee Enrichment & Recognition Programs

Exclusive Employee Travel Rates on Cruise, Resorts, Hotels, Tours, Car Rentals, Dining and more

We believe in bringing your whole self to work every single day. We accept people for who they are, and are proud to consider everyone on an equal opportunity basis without regard to race, color, religion, sex, gender, gender identity or expression, national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, parental status, military service, or other non-merit factor.

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Have you previously worked for International Cruise & Excursions, Inc. or any of its related companies?  *

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*Required for Arizona and Florida applicants only.* Have you been convicted of a felony in the last 7 years?  *

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Keywords: International Cruise & Excursions, Inc. (ICE), Scottsdale , Chief Information Officer, Other , Scottsdale, Arizona

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