VP, Planning and Business Operations - Remote Opportunity

Company: Matrix Medical Network
Location: Scottsdale
Posted on: September 12, 2020

Job Description:

Address 9201 E. Mountain View, Suite 220 Scottsdale, AZ 85258

VP, Planning and Business Operations - Remote Opportunity Posted Date 3 days ago (8/25/2020 3:42 PM)

Job ID 2020-12125

# of Openings 1

Category Operations

Type Full Time Regular

Overview VP, Planning and Business Operations - Can be considered for Remote Opportunity

Matrix is transforming healthcare, paving the way for the future and we want you to join us!

Matrix Medical Network partners with leading health plans and employer organizations across the country, delivering an increasingly broad array of assessment and care management services to individuals and companies that improve health outcomes. Our national network of locally based clinical providers and our fleet of mobile health clinics provide innovative healthcare outcomes and a streamlined and integrated experience for our customers.

Position Summary:

The VP, Planning and Business Operations, is a key role within Matrix accountable for coordinating information and planning across the organization to produce and manage operational plans. This role works closely with Account Management, Member Engagement, Call Center Operations and Clinical Operations to collaborate on all aspects of planning and forecasting.

The primary goal of this VP, Product Operations is to coordinate and drive cross-functional operational excellence that creates new capabilities to support organizational growth and significantly improves the company’s business and financial results.

The primary focus will be to coordinate a comprehensive internal operating structure, including procedures, policies, standards, and systems, to fulfill the quality and product/service delivery objectives. The individual in this role will work closely with operational counterparts in Account Management, Member Engagement, Call Center Operations and Clinical Operations to implement and deliver on product expectations. The VP, Production Operations is directly responsible for leading the Production Planning team.

Responsibilities and Deliverables:

In partnership with the operational counterparts, serves as the internal process and quality coordination point and interface for new products and/or variations to current products

Participates with Product Development in the creation of requirements for new products and/or variations to current products and moves the design through the production processes

Serves as a member of the Change Control Board (CCB) and provides inputs to any changes requested from the Clients and/or internal requests that may not require CCB screening

Leads a team of production planning and control and reporting associates who support day to day operations and internal/external reporting

Interfaces with and drives operational alignment among operational departments (Clinical Operations, Process and Quality and Contact Center)

Supports the organization in developing and implementing new products

Demonstrates effective and selective use of recommended industry best practice approaches to execute on product deliverables

Institutes a data-driven and results-oriented approach that supports successful execution of strategic objectives with performance metrics demonstrating “High Reliability”

Continually develops and enhances the production improvement capabilities of leadership and peers as evidenced by demonstrated, sustained improvements in production

Education Requirements:

Bachelor’s degree in industrial/systems engineering, health administration, or closely related field required; Master’s degree or equivalent work experience preferred

Required Skills and Abilities:

10+ years of progressive management experience in health care production environment with a basic understanding of clinical operations

10+ years of leadership responsibilities with the ability to lead, coach and mentor others; clinical background preferred

10+ years managing multiple, large, cross-functional teams or projects, and influencing senior-level management and key stakeholders

Excellent interpersonal skills, with the proven ability to lead, guide, and influence peers in a fast-paced and complex business environment

Ability and willingness to lead by example with production, quality, safety, business ethics, and work habits

Strong executive presence and ability to influence others

Strong business acumen focused on maximizing business and financial results

Formal training and strong demonstrated knowledge in the application of performance improvement/Kaizen/Lean/Six Sigma preferred

Core Competencies:

Supervisory Responsibility :

Direct supervisory responsibilities required

Travel Requirements :

Some travel may be required

Matrix Medical Network is Proud to be an Equal Oportunity Employer

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Keywords: Matrix Medical Network, Scottsdale , VP, Planning and Business Operations - Remote Opportunity, Other , Scottsdale, Arizona