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Project Manager - Direct Division

Company: First American
Location: Scottsdale
Posted on: September 13, 2020

Job Description:

Job Family: Project & Program Management

Requisition Number: R017051

Work Location: Scottsdale , AZ

Secondary Location: Orlando, FL, US; Chicago, IL, US; New York, NY, US; Dallas, TX, US;

Employment Category: Full Time – Regular

Join our team! First American’s Direct division provides comprehensive title insurance protection and professional settlement services for real estate purchases, refinances and equity loans. As a global leader in providing title insurance, settlement services and risk solutions for real estate transactions, First American (NYSE: FAF) is an ideal place to build your career. We have been entrusted with helping our customers achieve and protect their dream of homeownership since 1889. We believe that our people are the key to the company’s continued success, and we invest in diverse talents and backgrounds and empower our teams to achieve more than they could anywhere else. First American has created an award-winning culture and has been named to the Fortune 100 Best Companies to Work For® list for the fifth consecutive year and to more than 50 regional Best Places to Work lists. For more information, please visit www.careers.firstam.com

Job Summary The Project Manager works with the VP, Strategic Initiatives in order to provide division-wide guidance, standardized processes, and project management best practices. This role will drive the implementation of new Growth and Customer Engagement initiatives across the Division. Listens, partners and builds relationship across the organization. Have experience in executing process implementation and gaining buy-in while scaling across the entire organization. Is a positive influence to lead the organization through behavioral changes necessary to execute growth initiatives and yet maintains accountability to deliverables. Participates in problem solving with all levels of the division. Oversees one or more projects on an ongoing and regular basis. Individually, or as part of a team, responsible for project planning and statusing, risk management, and issue resolution. Duties include: assembling project team, assigning individual responsibilities, identifying appropriate resources needed, developing schedules to ensure timely completion of project, communicating project status and issues to team and management, acting to reduce risk and resolve issues. Coordinates with other projects and work groups. Responsible for overseeing the evaluation, design, execution, measurement and monitoring of processes within production teams and implementing best practices, technology and process changes. Ensures that all initiatives are properly implemented, tested and confirmed.

Knowledge and Skills/Technology Used

Salesforce experience preferred

Strong knowledge of MS Office Suite

Excellent presentation skills and experience delivering presentations to multiple levels of the workforce, from front line to executive

Excellent organizational, prioritization, and follow up ability

Knowledge of title and escrow is preferred, but not required

Process improvement

Large scale roll-out of project initiatives

Typical Education

BA/BS or equivalent work experience.

Typical Range of Experience

Generally requires 3-5+ years of related work experience

First American invests in its employees’ development and well-being, empowers them to provide superior customer service and encourages them to serve the communities where they live and work. First American is committed to diversity and inclusion. We are an equal opportunity employer. For more information about our Company and our dedication to putting People First, check out firstam.com/careers.

Returning users, access your profile or edit/update your resume.

Careers // Project Manager - Direct Division – R017051

First American Title Insurance Company makes no express or implied warranty respecting the information presented and assumes no responsibility for errors or omissions.

First American, the eagle logo, firstam.com, and First American Title are registered trademarks or trademarks of First American Financial Corporation and/or its affiliates.

Keywords: First American, Scottsdale , Project Manager - Direct Division, Other , Scottsdale, Arizona

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