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Director of Process Improvement

Company: Axon
Location: Scottsdale
Posted on: September 13, 2020

Job Description:

We’re out to make the world a safer place by solving big problems and taking on the public safety challenges of our time. From our company's inception building the TASER device to a full suite of hardware and software solutions, we are focused on providing police agencies with the state-of-the-art devices and services they need to successfully serve and protect us. In the next few years, we're going to eliminate the burden of paperwork in policing, so officers can increase the time they spend building relationships and serving in their communities. We’ll put video at the heart of the police record so our justice system can get to the truth faster. And we won't stop innovating until the bullet is rendered obsolete.

It’s a big mission, but it’s one we’ll pursue relentlessly every single day.

Your Impact

The Director of Process Improvement will develop, monitor, and elevate the performance of the global operations team vital business systems, processes, and coordination with key stakeholders around the org as this individual prepares us for 10X growth! Ongoing system development is the key to continuous learning, growth, and improvement of our teams and organizations.

In pursuit of excellence, you will evaluate current business practices, looking for ways to improve productivity and customer service (internal and external), reduce costs, and make the best use of company resources.

Ideally, you are something of a “business engineer.” You are both logical and creative, able to identify and diagnose problems and find low-cost and innovative solutions. As you implement effective systems and processes, you will stand out in a competitive marketplace, give internal customers an outstanding cross functional experience, and improve operational quality and efficiency for exceptional execution of our missions.

You ask, “What problems do we need to address? What parts of our organization could improve? What obstacles do we need to overcome? What invisible termites are eating away at our customer loyalty or profit? Any core business activity that is falling short of its purpose or goals is a problem to be solved.

You are a change agent, you bring people along and you make things happen! In line with this, you chose the system-improvement projects that are highest impact to implement, or have the greatest financial impact, that support company goals, that will remove a weak-link, bottleneck, or frustration from business operations. Then target a completion date and get buy-in, and execute relentlessly. Focus + prioritization = fast results.

Your Day to Day The director of process improvement is on the move, working with others to elevate business operations.

This individual does not try to solve every problem independently, but becomes immersed in business processes, observes what is working and what is not, learns from those who have hands-on knowledge, and considers what improvements would yield better results. Results are what matter and you chart the path, create the vision, and then take us there!

Qualifications Bachelor's Degree in Engineering, Manufacturing, Supply Chain, Business Administration or related field

Minimum of 10 years experience in operations, supply chain and process improvement

Minimum of 10 years experience owning the operations/quality functions in a multi-site, global enterprise environment across Americas, Europe and Asia

Success influencing and leading a global team as well as partnering with Senior Leadership in a fast-paced, dynamic environment of consistent growth

Deep understanding of the importance of the operations function in the organization from strategic and global perspective

Demonstrated success in implementing quality processes, systems, and metrics to affect outcomes and create organizational value

In depth knowledge of the product life cycle process; new product introduction, sustainment, end of life/obsolescence.

Highly skilled with root cause analysis tools and methods to not only identify problems but lead teams to solve them

Strong interpersonal skills with the temperament to be able to work effectively in a matrix organization and confidence to stand firm on critical to customer / quality requirements.

Excellent presentation skills to all levels of the organization

Experience with Six Sigma tools & lean manufacturing techniques a plus

Compensation and Benefits Competitive salary and 401k with employer match

Discretionary paid time off

Robust parental leave policy

An award-winning office/working environment

Ride along with police officers to see them use our technology and get inspired

And more...

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Keywords: Axon, Scottsdale , Director of Process Improvement, Other , Scottsdale, Arizona

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