Do you enjoy working at a beautiful resort environment that
takes excellent care of Guests and Associates?
About This Job Why You Want to Work for Us... HVMG is a growing
property ownership and management company with opportunities for
development and advancement for Excellent individuals.
Why you will enjoy this job This is a great opportunity for a
high energy, hands on Director of Operations. You will have the
opportunity to use your excellent team building skills, being an
active member of the property helping the General Manager drive
Who Will this Job Appeal To? Ability to manage and lead a team
of Excellent associates.
Local market knowledge experience preferred.
Four Diamond/Four Star hotel/resort experience preferred.
Proven track record of revenue, market share and GSS
Individuals who enjoy working at a property that develops people
People who enjoy working at a property that takes an active role
in the community.
The Ideal Candidate for this Position The ideal candidate is an
a hands on leader with an established and consistent track record
of high performance in Rooms, Food & Beverage and Engineering
functional areas to maximize performance while upholding quality
standards and maximizing levels of guest satisfaction.
Requirements Must be a citizen of this country or possess a
valid work permit.
Requires a minimum of 2 plus year of Director of Operations
leadership experience in a hotel/resort environment.
Similar brand experience preferred.
Must be able to lead Guest Satisfaction Initiatives.
Position will be required to work a varied schedule that may
include evenings, nights, and weekends.
Additional Requirements: Experience managing and completing
hotel Accounting & HR responsibilities.
Track record driving and meeting Guest Satisfaction Surveys.
Consistently exceed revenue and guest expectations.
Ability to manage change effectively.
Provide leadership to position the property to achieve the
Provide leadership to the departments to achieve their goals and
Communicate the goals and objectives and inspire associates
to achieve those goals.
Clear, concise written and verbal communication skills.
Ability to sell concepts and ideas to management, peers, and
Maintain a good working relationship with guests, groups, and
personnel from other departments.
Demonstrate team building experience and lead by example.
Proven successful leadership experience.
Abilities to inspire, train, and develop people for
Experience training associates.
Instill a guest service attitude in all associates with
a "can-do" attitude.
Coach associates how to resolve and deescalate
Physical Requirements: Requirements include basic reading,
writing and math skills. May be required to work nights, weekends,
and/or holidays. This job requires ability to perform the
following:regularly required to talk , hear and interact with
guests. Frequently is required to stand and use hands to finger,
handle, or feel objects, tools, or controls. Occasionally required
to walk, sit, and reach with hands and arms. frequently lift and/or
move up to 10 pounds, and stand for long periods of time.
Educational Requirements: BA/BS 4-5 year degree or foreign
equivalency or equivalent work/education experience will be
Medical / Dental / Vision
Life Insurance / Long Term Disability /Short Term Disability
401Kwith a match!
Paid Vacation Days / Paid Personal Days /Paid Holidays
An Equal Opportunity Employer. We provide equal opportunity
without regard to race, color, national origin, religion, sex, age,
marital status, or disability. EOE/AA. Overlooking Camelback
Mountain, the recently renovated Embassy Suites by Hilton
Scottsdale Resort is minutes from championship golf courses, spa
facilities, dining, art galleries and MLB Spring Training. We’re 15
miles from downtown Phoenix, Talking Stick Arena and Chase Field,
and just 5 minutes from Scottsdale Fashion Square mall. Our
location offers easy freeway access to the University of Phoenix
Stadium and the Gila River Arena, while our two pools, spacious
suites and complimentary breakfast make us perfect for
Our contemporary two-room suites offer WiFi, workstations and
43-inch HDTVs. Upgrade to a larger suite for a whirlpool tub or a
conference table, or choose our Presidential Suite for the ultimate
stay. Work out in the fitness center, energize on the tennis court
or soak up the sunshine in one of our resort-style pools. Enjoy
American favorites in the restaurant, and relax with a drink in our
lounge. Order room service between 11am – 11pm, or buy snacks in
our 24-hour convenience store. Start each day with complimentary
cooked-to-order breakfast, and enjoy an evening social with
complimentary drinks and snacks.