System Support Specialist
Company: Healthcare Trust of America, Inc.
Location: Scottsdale
Posted on: February 22, 2021
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Job Description:
Healthcare Trust of America (NYSE: HTA) is the largest dedicated
owner and operator of medical office buildings in the United States
and were are looking for an IT System Support Technician to join
our team!General Duties and Responsibilities:The IT System Support
Technician provides staff with key support by assisting with
software access, connection and navigation of the multiple systems
used throughout the company. This position maintains access and
change logs in accordance with corporate guidelines.--The IT System
Support Technician assists end users with troubleshooting software
errors encountered, and prepares and provides training and testing
support as required.Primary Responsibilities:* Manage incoming user
requests through online ticket system* Create and maintain user
access and permissions in various software products in accordance
with company guidelines* Assist users with software connection
issues and password resets* Develop and provide training on
software programs used throughout the company* Assist users in
maintaining SharePoint Sites and Applications* Make changes and
updates to existing reports and workflows* Apply an understanding
of best practices to assist users in problem solving software
challengesMinimum Training and Experience:* Minimum 3 years'
experience in IT Helpdesk or Desktop software support* Basic
knowledge of the following User software support, General computer
troubleshooting knowledge and Microsoft Office products including
Word, Excel, PowerPoint and Outlook* Demonstrated problem-solving
abilities* Excellent verbal and written communication
skillsExperience in the following software is a plus:* MRI*
SalesForce* AvidXchange A/P* Angus Anywhere* Chrome River Expense
Reporting* SharePoint and/or SharePoint Designer* Nintex Forms and
WorkflowsWe offer a competitive salary and comprehensive benefits
to include: Medical, Dental, Vision, 401K,--Employer Paid: Life
Insurance, Short and Long Term Disability and AD&DPlease visit
our website at https://htareit.com/ to learn more about our great
company!!
Keywords: Healthcare Trust of America, Inc., Scottsdale , System Support Specialist, Other , Scottsdale, Arizona
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here to apply!
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