Telecommute eCommerce Member Care Specialist
Company: Tradesy, Inc.
Location: Scottsdale
Posted on: April 11, 2021
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Job Description:
An online marketplace and e-commerce company is searching for a
person to fill their position for a Telecommute eCommerce Member
Care Specialist. Core Responsibilities of this position include:
Handling a high volume of Tier 2 phone calls and emails Handling
all escalated (Tier 1 and 2) calls and escalated emails Serving as
a domain knowledge expert Must meet the following requirements for
consideration: Strong Customer de-escalation skills Comfortable and
experienced using CRM Comfortable and experienced using payment
processors and bug reporting systems Capable of independent
on-the-spot problem solving
Keywords: Tradesy, Inc., Scottsdale , Telecommute eCommerce Member Care Specialist, Other , Scottsdale, Arizona
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