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Claims Manager

Company: Berkley
Location: Scottsdale
Posted on: May 3, 2021

Job Description:

Berkley Aspire is passionate about making excess and surplus lines business easy to transact. We differentiate ourselves by continually innovating to bring market-leading technology and services to our agents and their clients. From direct bill with installments, to not requiring renewal applications for 80% of our small business policies, we focus on making it easy, expeditious, and efficient for agents and consumers. Berkley Aspire writes from small, minimum premium, policies to accounts over six figures. We offer General Liability, Property, Inland Marine and Umbrella policies through Berkley appointed agencies in 49 states. To manage and provide leadership to the claims unit and to provide efficient and effective administration of claims handled on behalf of client companies. Foster company relations and promote the companys presence in the marketplace. + Interview, hire and train staff + Manage and guide the performance and professional development of staff through coaching and mentoring, including performance evaluations and salary reviews + Collaborate with underwriting on current and proposed policy language and new product development + Identify and communicate industry trends and/or portfolio claim developments that may impact company results, appetite or pricing + Proactively attends marketing, sales and account meetings to establish relationships with our agent partners and maximize the competitive advantage derived from the Aspire Claim Experience and our direct to retail business model + Oversee and participate in claim reviews or other value-added claim services applicable to individual accounts where those services are appropriate + Identify and implements strategies to reduce total claim cost and optimize company profitability + Consult with the underwriting team on an individual risk basis to assist with risk selection and the application of appropriate terms/conditions to ensure portfolio profitability + Identify claims with significant exposure and take a more active role coordinating a strategy for an appropriate resolution + Understands and utilizes existing technology resources and data to measure and monitor financial and performance trends + Facilitates the improvement of all systems applications utilized in the Department for successful and efficient claims handling and related workflow processes + Responsible for managing projects related to achieving department goals (i.e., cost management, quality assurance, SIU, training and development, etc.) + Review and approve coverage letters and responses to regulatory agency inquiries. + Review and approve Large Loss Reports. + Occasional responsibility for handling claims that are very complex and/or involve sensitive or confidential information. + Extensive commercial general liability, commercial excess and commercial property claim experience required + Strong technical knowledge and experience, including an understanding of coverage and contract law, investigation, legal liability, litigation and reserving + Supervisory experience required + Excess & Surplus lines experience strongly preferred + Product development and forms creation experience a plus + Professional designations such as CPCU or AIC strongly preferred + Comprehensive knowledge of insurance and legal systems. + Proven ability to train, establish performance objectives and evaluate employee performance. + Strong analytic skills and decision-making ability. + Strong verbal and written communication and customer service skills + Good negotiation skills. + Bachelor's degree required Job ID: 2021-4881 Street: 14902 N 73rd Street Industry: Insurance Seniority Level: Mid-Senior Level Job Functions: AnalystManagement Employment Type: Full-Time

Keywords: Berkley, Scottsdale , Claims Manager, Other , Scottsdale, Arizona

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