At Nextiva, we create connected communication tools that help
businesses stay in touch with their customers and teams. Over
100,000 companies rely on Nextiva for phone service and customer
management tools. We're not your parent's phone company.
Founded in 2008, Nextiva took on the trillion-dollar telecom
industry and succeeded in changing the game by making technology
more accessible and affordable for everyone. Companies solve their
toughest challenges using our VoIP innovations and signature
Today, Nextiva is the fastest-growing, privately held provider
of cloud communications. We don't study industry trends; we create
them. Business leaders look to Nextiva to equip their teams in the
office and while working from home. Nextiva is not just a tech
company - we're the backbone of the economy.
By joining our global team, you're saying yes to an opportunity
to be part of a tech company with massive growth potential and
exciting opportunities ahead.
We're actively looking for amazing people like you to join our
We are looking for a Site Reliability Operations Engineer to
enhance, support, and troubleshoot our SaaS and VOIP platforms.
We're looking for someone with a wide breadth of knowledge,
experience, and interest in a range of technology domains. This
role will ensure the continued stability of our production
applications while improving automation, alerting, and monitoring.
We deal with many different technologies; a desire to learn and a
hunger to work on challenging projects is a must.
* Triage, troubleshoot, and fix production problems in every
layer of the stack * Design, develop, improve, and tune logging,
monitoring, and alerting * Create actionable alerts to fix system
outages before they occur * Write software to improve reliability
and recoverability of production systems * Identify manual work,
document the fix in the form of a runbook, then automate it away *
Perform and automate system administration tasks * Participate in
24/7 on-call rotation supporting production systems
* Bachelor's degree in Computer Science or related field, or
equivalent work experience * 2+ years of software development
experience * 2+ years of Linux system administration experience *
2+ years of performance engineering experience * Understanding and
experience working with RESTful APIs * Experience with triaging
troubleshooting complex systems * Experience working with source
control * Experience with containerization and container
orchestration * Experience with application performance monitoring
* Experience with web technology components including relational
and SQL Databases, Apache, Tomcat, Java, packet monitoring. *
Experience with microservice environments and distributed systems *
Familiarity with front-end technologies * Ability to clearly
communicate technical concepts * Understanding of general SRE
concepts and DevOps principles * Familiar with the SIP concepts and
So, why Nextiva?
Nextiva is a trailblazer in the Voice over IP (VoIP) and Unified
Communications as a Service (UCaaS) industries. We're outpacing our
competitors, and it's an exciting time to join our team. If you're
looking to join a fast-paced tech company with massive potential,
Nextiva is the place for you.
Our 1,000+ team members worldwide embrace our promise of Amazing
Service. We're passionate about upholding our energetic culture of
forward-thinking, caring, and simplicity. Nextiva seeks diverse
individuals who share our values and vision to help take us to the
Nextiva provides an impressive benefits package and has a
resilient company culture. Glassdoor named us one of the Best
Places to Work in 2020 nationwide. Employees rate Nextiva a 4.9/5
on Comparably, and we've earned many more accolades along the
Help us redefine the future of business communications. Apply
Nextiva is an equal opportunity employer. We celebrate diversity
and are committed to creating an inclusive environment for all
employees. We prohibit discrimination and harassment of any type
without regard to race, color, religion, age, sex, national origin,
disability status, genetics, protected veteran status, sexual
orientation, gender identity or expression, or any other
characteristic protected by federal, state or local laws.