Benchmark's company culture is central to our management
philosophy. The company's stated purpose is "to provide an
entrepreneurial environment where determined people dare to create,
share, and build futures.
To be the "benchmark" by which all others are judged takes
passion, courage, and dedication. We invite you to explore our
extraordinary offering of unique opportunities, all with a common
goal of providing an unforgettable journey.
Job Description Summary:
The In Room Dining Server is responsible for assembling and
delivering orders to the guest's room.
+ Be thoroughly familiar with the menus, ingredients and methods
of preparation for each dish, wine list, as well as hours of
operation for all food and beverage outlets.
+ Has a thorough knowledge of the room layout and the property
in general. Is knowledgeable about Hotel Valley Ho and its
+ Collects orders from the kitchen, ensuring they have been
prepared correctly; and to promptly and efficiently deliver to the
+ Responsible for fulfilling all functions as required by
accounting; Submitting signed checks to R.S. Telephone Operator,
reconciling daily sales etc.
+ Assists with the collection of Room Service trays and other
food and beverage items from the guest rooms. This also includes
proper breakdown of trays and other items.
+ No cell phones or personal calls except in emergencies. No
smoking during service. No gum chewing anytime.
+ Should be familiar with Room Service Telephone Operators
duties, and fill that position when needed.
+ Be thoroughly familiar with all standards of proper service
etiquette and will practice these standards throughout the guests
+ Consistently delivers courteous, professional service.
Maintains high standards of cleanliness (personal appearance,
equipment and facility) at all times.
BENCHMARK, a global hospitality company, is a trailblazer in the
development, management, marketing and owneradvisory services of
resorts, hotels, conference centers and exclusive private clubs. In
addition to the company' iconic Benchmark Resorts & Hotels
portfolio, the Gemstone Collection is a distinctive luxury
portfolio of independent hotels & resorts in highly preferred
BENCHMARK'S distinguished and proven reputation is deeplyrooted
in core values that are focused and aligned with exceeding
ownership and stakeholder performance expectations. The combined
portfolios feature nearly 70 unique and distinctive properties
domestically and internationally. The company leadership and valued
employees are passionately committed to delivering the industry'
most authentic, enchanted, soulful, vibrant, unrivaled and
BENCHMARK'S progressive "Be The Difference" culture and values
are a cornerstone to the company's nearly 40 years of extraordinary
achievement and prosperity. Many properties have been recognized
with the Benchmark Conference Centers mark of meeting excellence.