Benchmark's company culture is central to our management
philosophy. The company's stated purpose is "to provide an
entrepreneurial environment where determined people dare to create,
share, and build futures.
To be the "benchmark" by which all others are judged takes
passion, courage, and dedication. We invite you to explore our
extraordinary offering of unique opportunities, all with a common
goal of providing an unforgettable journey.
Job Description Summary:
This position contributes to Hotel Valley Ho's success by
working within the framework of a quality Food and Beverage service
team. Greet guests in a professional, warm, friendly, and sincere
manner. Ensure guests are happy when leaving the pool. Serve food
to guests in a personable, courteous manner ensuring a positive
Note: the following duties and responsibilities are not
+ Complete knowledge and fluency with all standards of fine
dining service etiquette and adhere to these standards.
+ Attend all scheduled staff meetings, pre-shifts, menu
roll-outs and supplemental training sessions.
+ Be aware of all liquor laws as well as company and
departmental policies regarding consumption.
+ Be familiar with emergency safety measures and state health
+ Total knowledge of all menu items including ingredients,
preparation, provenance, and potential substitutions is
+ Fluent beverage knowledge to include, preparation, ingredients
is expected. Complete navigation of the wine list, verbal
presentation and descriptions of each wine by the glass.
+ Ensure all levels of service are extended to our guests
through professional, knowledgeable presentation of all our menu
items and beverage offerings
+ Communicate consistently with the FOH manager and Culinary
+ Complete all side-work responsibilities both opening and
+ Ensure complete table maintenance at all times throughout the
guests dining experience.
+ Close all guest check transactions accurately in POS
+ Obtain service report from micros and finalize all settlement
transactions and close out per established procedures.
+ Responsible and accountable for all unsigned checks; report
these to the manager.
+ Follow established gratuity distribution to support staff and
document per company procedure.
+ Maintain a positive work atmosphere by acting and
communicating in a manner that enables getting along with guests,
vendors, co-workers, and management.
+ Perform any other duties as assigned by the Restaurant Manager
and/or the Outlet Manager.
BENCHMARK, a global hospitality company, is a trailblazer in the
development, management, marketing and owneradvisory services of
resorts, hotels, conference centers and exclusive private clubs. In
addition to the company' iconic Benchmark Resorts & Hotels
portfolio, the Gemstone Collection is a distinctive luxury
portfolio of independent hotels & resorts in highly preferred
BENCHMARK'S distinguished and proven reputation is deeplyrooted
in core values that are focused and aligned with exceeding
ownership and stakeholder performance expectations. The combined
portfolios feature nearly 70 unique and distinctive properties
domestically and internationally. The company leadership and valued
employees are passionately committed to delivering the industry'
most authentic, enchanted, soulful, vibrant, unrivaled and
BENCHMARK'S progressive "Be The Difference" culture and values
are a cornerstone to the company's nearly 40 years of extraordinary
achievement and prosperity. Many properties have been recognized
with the Benchmark Conference Centers mark of meeting excellence.