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Busser at Cold Beers & Cheeseburgers - Crossroads

Company: Square One Concepts
Location: Scottsdale
Posted on: May 3, 2021

Job Description:

Job Title: Busser

Department: BOH Operations

Reports To: Restaurant Manager/General Manager

ROLE OVERVIEW

Bussers clean tables, taking plates, utensils and drinkware to the kitchen to be washed, make sure diners' water glasses are full, and reset tables for the next service. Bussers might help Servers and Expos bring food out to a table, restock utensils, napkins and other dining room needs.

TASKS & RESPONSIBILITIES

  • Maintains cleanliness and sanitation of the front-of-house including all tables, chairs, floors, windows, and restrooms.

  • Quickly clears dirty tables and resets according to Square One Concepts standards.

  • Brings additional food items, condiments, or beverages when needed or upon request until guest is satisfied as needed to assist Servers.

  • Restocks dining room with plates, silverware, glassware, utensils, condiments and napkins, and maintains adequate supplies in the work stations.

  • Returns and sorts dirty dishes, silverware, glassware, and utensils to dishwashing area.

  • Assists with the duties of servers or hosts as needed; pre-bussing tables, refilling beverages, or rolling silverware.

  • Maintains specific side-work and ensure total cleanliness and smooth operation of the restaurant.

  • Follows management's instructions and suggestions.

  • Reports to work in a neat and clean uniform according to Square One Concepts policy.

  • Maintains personal health and sanitation standards.

  • Provides friendly good-bye to every guest leaving the restaurant.

  • Completes all other duties as directed.

PHYSICAL REQUIREMENTS

  • Walks and stands during entire shift.

  • Reaches, bends, lifts, shakes, stirs, pours, carries, pushes and wipes.

  • Possesses ability to frequently lift and carry bus tubs, trays, and other objects weighing 25 pounds or more.

  • Hazards may include, but are not limited to: cuts from knives, slipping, tripping, falls and burns.

  • Able to work in various temperature settings including, but not limited to Walk-in Freezers and Outdoor Patios.

  • Frequent hand washing.

ENVIROMENTAL REQUIREMENTS

Must be able to work in well-lit or dimly lit areas. Must be able to work in moderately to extremely noisy areas. Must be able to work in various temperature settings or areas, such as temperature-controlled walk-in freezers, indoor areas exposed to outdoor weather conditions, or outdoor areas. Possess the ability to work in a fast-paced environment.

EDUCATION

High School graduate or equivalent preferred. Previous busser and/or expo experience a plus, but not required.

CHARACTERISTICS

  • Professional maturity: The ability to separate emotional feelings from the real issues at hand.

  • Responsibility: The ability to meet commitments made to yourself and others.

  • Communication: Actively listen to others, ask questions to verify understanding, and use tact and consideration when delivering feedback to others.

  • Customer Service: Always strive to exceed our Guest's expectations.

  • Teamwork: Looks for ways to assist managers and other staff members to ensure guests are provided the best service according to Square One Concepts.

  • Must be 16 years of age or older.

  • Must possess and maintain a valid Food HandlersCertificate.

  • Obtain any required alcohol service licensing requirements in ordinance with state liquor laws.

Benefits

40 hours of PTO annually for all hourly employees.

Keywords: Square One Concepts, Scottsdale , Busser at Cold Beers & Cheeseburgers - Crossroads, Other , Scottsdale, Arizona

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