Host/Hostess at Cold Beer & Cheeseburgers Shea 116

Company: Square One Concepts
Location: Scottsdale
Posted on: May 3, 2021

Job Description:

ROLE OVERVIEW

A hostess or host greets customers as they enter a restaurant, takes their reservation or puts them on a waiting list, gives them menus and shows them to their seat. They may also handle phone calls and customer queries about the restaurant and menu, and assist various restaurant staff when necessary.

KEY TASKS & RESPONSIBILITIES

• Greet guests in a friendly and inviting manner
• Engage in friendly conversation as you seat guests in a timely fashion
• Introduce guests to their server
• Manage restaurant waiting list during high volume to accurately set guest expectations
• Clear, clean and reset tables to ensure they are ready for the next guest as needed to assist Bussers
• Sincerely thanking guests as they leave and inviting them to return
• Complete additional tasks as assigned

Qualifications

PHYSICAL REQUIREMENTS

Must be able to stand for extended periods of time. Must be able to lift or reach arms over head or below waist. Must be able to hold or carry items weighing up to 50 pounds unassisted.

ENVIRONMENTAL REQUIREMENTS

Must be able to work in well-lit or dimly lit areas. Must be able to work in moderately to extremely noisy areas. Must be able to work in various temperature settings or areas, such as temperature-controlled walk-in freezers, indoor areas exposed to outdoor weather conditions, or outdoor areas. Possess the ability to work in a fast-paced environment.

EDUCATION

High School graduate or equivalent preferred. Previous restaurant hosting experience preferred. Previous customer service, retail sales, or food service/hospitality experience preferred.

PERSONALITY / OTHER

Must be confident and a great communicator with the ability to communicate in English, as well as oral and written communication skills. Must have a sense of urgency, ability to prioritize quickly, manage time effectively, and efficiently work under pressure/deadlines. Must be able to work varied shifts to include days, nights, weekends and holidays. Must present well to others in a positive and professional manner both internally and externally. Must be 18 years of age or older. Must possess and maintain a valid Food Handlers Certificate. Obtain any required alcohol service licensing requirements in ordinance with state liquor laws.

Keywords: Square One Concepts, Scottsdale , Host/Hostess at Cold Beer & Cheeseburgers Shea 116, Other , Scottsdale, Arizona