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Core Operator

Company: Four Seasons Hotels Inc
Location: Scottsdale
Posted on: May 3, 2021

Job Description:

The Opportunity:

Four Seasons Resort Scottsdale is offering an exciting career opportunity for the position of CORE Operator.

The CORE Operator acts as the communication hub for the operations departments and is an essential role to the service delivery to the resorts guests.

Job duties include but are not limited to:

The CORE Operator is responsible for answering and directing calls and chat, booking restaurant and spa reservations as well as assisting with the reservations process in an efficient, courteous and professional manner to achieve maximum customer satisfaction.

The CORE Operator handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves customer complaints; assists customers in all inquiries in connection with, hotel services, hours of operations, key hotel personnel, in-house events, directions, etc.

Skills/Qualifications:

Ideal candidate will have:

* Previous experience in a similar position within a hotel or a resort preferred. * Must have great customer service skills as well as phone and computer knowledge * Excellent English communication skills are required; other language skills are a plus * Candidate must be able to multitask and have a flexible schedule that will enable them to work both morning and evening shifts as well as weekends and holidays

Who We Are:

Four Seasons prides itself on the commitment to the Golden Rule philosophy, and strives to provide the best possible experience for both our guests and employees. To learn more about Four Seasons Hotels and Resorts, watch this exciting video: https://www.youtube.com/watch?v=lzq78MIkT2s

Four Seasons Resort Scottsdale is a luxury hotel nestled in the foothills of Pinnacle Peak amid towering cacti, enriched with outstanding design and talent.

https://www.fourseasons.com/scottsdale/

https://www.instagram.com/fsscottsdale/

Some Benefits Four Seasons Employees Enjoy Include:

* Energizing Employee Culture where you are encouraged to be your true self! * Comprehensive learning and development programs to help you master your craft. * Inclusive and diverse employee engagement events all year-round. * Exclusive discount and travel programs with Four Seasons * Competitive wages and benefits (Medical, Dental, Vision and Retirement Plan) * And so much more!

Visa Requirements:

US work authorization is required

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf

Keywords: Four Seasons Hotels Inc, Scottsdale , Core Operator, Other , Scottsdale, Arizona

Click here to apply!

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