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Technical Implementation Engineer (8324)

Company: Hard Dollar
Location: scottsdale
Posted on: May 3, 2021

Job Description:

About InEight:InEight is a leading developer of construction project management software that enables contractors, engineers and owners to overcome their greatest project pain points. InEight's solutions span every stage of the project life cycle from design to estimate and from field execution to turnover. The solutions give project stakeholders the real-time information and insights needed to minimise risks, improve operational efficiency, control project costs, and make educated decisions easily.With head office based in Scottsdale, Arizona, InEight is a subsidiary of Kiewit Corporation (Kiewit). Kiewit, through its subsidiaries, is one of North America's largest and most respected construction and enginerring Eight is a fast-paced, innovative company comprised of high energy teams of self-starters playing integral roles in shaping the future of capital projects around the world. Our industry-leading solutions, dedicated employees, and proven leadership team provide a solid foundation to support our continued growth and success.Position summary:The Technical Implementation Engineer will provide both technical and functional support for all InEight products and related infrastructure. You will serve as an escalation point at a Level 2 or higher to isolate and resolve technical, configuration, and product issues with a focus on quality assurance. You will work closely with Project Management, Customer Support, DevOps, Development, and Quality Assurance teams to ensure all application issues, from coding defects to infrastructure problems, are resolved to our customer's this position you will provide technical and functional support for the conversion and implementation of InEight products and related software. Technical Implementation Engineers help ensure deadlines are met, assists with scheduling issues and implementation hurdles.Candidates should be well-organised, motivated individuals with outstanding communication skills, self-starters, and a strong desire for continual improvement. They should have a high aptitude for learning and be accountable. This person should work proactively to identify and investigate issues, consulting with team members to perform root cause analysis and mitigation steps.This position can be based in any major Australian city and can accommodate flexible work arrangements as needed.Roles & Responsibilities: Deploy, configure and initialise client environments Manage communication of external customer needs Support Internal/External customers with API's Work with 3rd party partners on integration activities Assist in Pre-Sales opportunities Take ownership of escalated issues and see them through to resolution Review problems to understand root causes of issues and ensure proper fixes are implemented Understand functionality of all InEight products and be able to correlate front end user actions with back end activity Create and maintain technical and procedural standards documentation. Follow formal change control processes Collaborate with other departments Operate with a flexible schedule to meet customer needs Become a subject matter expert on InEight applications Strong customer focusQualifications & Expreience Minimum of 3+ years of applications system administration experience Working knowledge of Azure IaaS and PaaS services. Experience installing, upgrading, and/or configuring multi-tier application software Advanced knowledge of Windows operating systems and database structures Strong, demonstrated problem solving skills Scripting experience (e.g. Python, Powershell, BASH, etc.) Ability to understand different code languages (C#, Json, XML, etc.) Strong understanding of web technologies and the components of web-based applications Working knowledge of network infrastructure in relationship to server infrastructure Ability to provide customer-focused technical support to other teams within Information Management and our business partners as needed. Ability to maintain documentation for IT processes, procedures, trouble tickets, network configurations, hardware/software inventory, and audit requests. Any development experience is helpful but not required (this is not a development position, but will work closely with developers at times) Bachelor's degree in computer-related field or equivalent work experienceInEight is an Equal Opportunity Employer (EOE) and will consider all applications without regard to race, marital status, sex, age, colour, religion, national origin, marital status, disability or any other characteristic protected by law.No applications from Employment Agencies at this time.Applicants must have the legal right to live and work in Australia permanently.

Keywords: Hard Dollar, Scottsdale , Technical Implementation Engineer (8324), Other , scottsdale, Arizona

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