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Part Time Sr Customer Assistance Representative Show Low

Company: Enterprise Rent-A-Car
Location: Show Low
Posted on: May 3, 2021

Job Description:

Part- Time Customer Assistance Representative Sr (CAR Sr) will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and rental needs.The CAR Sr will gain knowledge through local training and hands-on experience with duties to include customer service and administrative functions.

This is a PART-TIME position (25 hours per week)that pays $14.00/hour

Apart from religious observation, must be able to work the following schedule:

  • Monday - Friday 8am-1pm

Job location: 980 E. Deuce of Clubs Show Low, AZ 85901

As you are considering a position with Enterprise Holdings, we invite you to learn more about our business. Today and every day the safety and wellbeing of employees, customers and the communities we serve is our top priority. For the latest on our COVID-19 response,.


  • Meet and greet customers in a friendly and timely manner
  • Provide a high level of customer service by assisting customers and assessing their rental needs in person and over the phone
  • Understand and communicate rental terms and conditions, vehicle features and other services
  • Provide directions and general assistance
  • Assist to assess condition of rental upon return
  • Process returns, check-ins and exit kiosk transactions
  • Takeincoming calls- reservations, rate quotes, general questions and answers, provide information and resolution for customers, other branches, insurance companies, dealerships, repair shops and other vendors
  • Manage outgoing calls forcallback management, A/Rs and miscellaneous calls as assigned
  • Responsible for notifying Management of any known vehicle problems and any required vehicle maintenance
  • Clean vehicle interior and exterior by hand or by operating washing equipment when needed
  • Perform various administrative and basic accounting functions such as: research and billing support tasks, accounts receivables, transfer and key logs, run miscellaneous reports, supply maintenance, process customer billing
  • Perform miscellaneous and backup duties job-related duties as assigned

Equal Opportunity Employer/Disability/Veterans


  • Must be at least 18 years old
  • High school diploma or GED equivalent required
  • Somecollegepreferred
  • Must have at least 1 year prior customer service retail or administrative support experience
  • Must have a valid drivers license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years
  • No drug or alcohol related conviction on driving record in the past 5 years
  • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
  • Apart from religious observation, must be able to work the following schedule:
    • Monday - Friday 8am-1pm

Keywords: Enterprise Rent-A-Car, Scottsdale , Part Time Sr Customer Assistance Representative Show Low, Other , Show Low, Arizona

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