Company: Casino Arizona and Talking Stick Resort
Posted on: May 5, 2021
Casino Arizona/Talking Stick Resort
Job Title: Room Attendant
Reports To: Floor Shift Supervisor
Responsible for the overall cleanliness of assigned rooms/suites.
Reports maintenance deficiencies in order to maintain rooms/suites
are in compliance with standards.
This position does not have any supervisory responsibilities.
Education and/or Experience:
Six months to one year prior experience in cleaning, janitorial,
hotel or institutional housekeeping required.
--- Must be reliable, trustworthy and posses a pleasant
--- Must have excellent customer service and communication
--- Ability to work harmoniously with others and be a team
--- Ability to handle pressure and difficult situations.
--- Presents a professional and well-groomed appearance at all
--- Must be able and willing to work a flexible schedule, including
weekends, evenings and holidays.
--- Physically able to move large objects such as: carts, large
bags of linen, ironing board.
--- Physically able to operate cleaning equipment such as: vacuum
cleaners, brooms, spray bottles.
--- Ability to learn, follow and enforce standards for cleanliness
as they apply to all aspects of suite.
Must be able to read, write, speak and understand English.
Knowledge of multiple languages is a plus.
While performing the duties of this Job, the employee is regularly
required to stand for prolonged periods of time; walk; use hands
and fingers to handle, or feel; reach with hands and arms and talk
or hear. The employee must regularly lift and /or move up to 50
pounds. Specific vision abilities required by this job include
close vision, distance vision, color vision, peripheral vision,
depth perception and ability to adjust focus.
ALL CANDIDATES MUST PASS PRE-EMPLOYMENT DRUG/ALCOHOL TEST AND
Job Requirements: --- Cleans rooms/ suites, as assigned, which
includes: making beds, cleaning bathrooms, dusting, vacuuming and
washing windows. Reports rooms as clean and available. Reports
maintenance deficiencies in order to maintain room in compliance
with hotel standards.
--- Strips dirty linen /
towels and removes used amenities from room/suite.
--- Checks housekeeping cart for supplies; stocks as needed.
--- Greets guests immediately with friendly/sincere
--- Replenishes linen and guest amenities.
--- Cleans balconies, if applicable.
--- Responds to special requests by guests (such as providing extra
amenities or service time requests).
--- Reports all "Do Not Disturb" or bolted door rooms at the
specified time to ensure guest safety and maximize guest
--- Organizes linen closets to ensure quality and quantity of the
contents to maximize job efficiency. Checks quantity and quality of
linen closets contents and pulls out any damaged linens.
--- Provides customer service to guests, including information
about hotel services, activities and local attractions.
--- Provides turndown service.
--- Assists co-workers, as requested.
Keywords: Casino Arizona and Talking Stick Resort, Scottsdale , Room Attendant, Other , Scottsdale, Arizona
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