Benchmark's company culture is central to our management
philosophy. The company's stated purpose is "to provide an
entrepreneurial environment where determined people dare to create,
share, and build futures.
To be the "benchmark" by which all others are judged takes
passion, courage, and dedication. We invite you to explore our
extraordinary offering of unique opportunities, all with a common
goal of providing an unforgettable journey.
Job Description Summary:
Welcome guests to the Pool area. Assist with directing them to
correct outlet. Primarily focus on main entrance, greet each and
every person. Shifts starting at 7am.
* Be thoroughly familiar with all standards of proper service
etiquette and adhere to these standards throughout our guests' pool
experience. * Be aware of the liquor laws as well as company and
departmental policies regarding consumption of alcoholic beverages.
* Must have a strong knowledge of hotel dining room hours of
operation. * Obtain necessary service ware items from the kitchen
at the beginning of shift. Requisition and stock towels and paper
products as needed. Return all dirty service ware to dishwasher at
end of shift, and towels to housekeeping. * Provide prompt,
friendly, towel, misting and water service to all guests. * Assist
in the preparation of drinks, when needed, and garnish to standard
recipes. * Move umbrellas and lounge chairs at the request of
guests. * Ensure all pool tables, chairs, and cabanas in service
areas are clean and orderly. Maintain cleanliness of these areas
throughout the service period. Pick up litter around service and
guest area when necessary. * After guests have departed, will
remove dirty dishware, wipe, reset tables a well as reset lounge
chairs with new towels. * Check side duty list for opening and
closing procedures. * Be familiar with emergency safety measures
including CPR, the Heimlich maneuver and fire evacuation
procedures. * Attend all scheduled staff meetings and supplemental
training sessions. * Ability to professionally service guests'
poolside without assistance during typical service demand.
Specific job knowledge, skill and ability:
The individual must possess the following knowledge, skills and
abilities and be able to explain and demonstrate that he/she can
perform the essential functions of the job, with or without
reasonable accommodation, using some other combination of skills
* Excellent physical condition in order to lift moderate weights
and remain on feet for a prolonged period of time. Must be able to
carry food and beverages through crowded areas safely and
professionally. * A sincere desire to provide the utmost in guest
service. * Solid interpersonal and communication skills. Pleasant
personality to effectively deal with guest questions and service,
and to contribute to the overall atmosphere of teamwork with fellow
employees. * Strong attention to detail a must. * Well-groomed
appearance according to company standards. * Must adhere to
practices of occupational safety and health including wearing
personal protective equipment when required.