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Mgr, Petsense Market

Company: PetSense
Location: Scottsdale
Posted on: June 7, 2021

Job Description:

Overview

This position is responsible for achieving outstanding sales and profit results in an assigned territory through effective mentoring, coaching, hiring, and communication with store managers, associates, and groomers.

Responsibilities

  1. Recruit, train, onboard, and retain store managers for new and existing stores2. Ensure store teams deliver world class customer service in all aspects of retail and services3. Ensure stores deliver great store conditions in accordance with Petsense standards4. Monitor and guide store teams on proper inventory management including total inventory level, cycle count process, and physical inventory process.5. Ensure groom shops meet established standards for sanitation and pet and groomer safety.6. Conduct quarterly operations review in each store to ensure all proper procedures are in place for cash management, inventory management, sanitation, and groom shop standards.7. Educate and develop managers on income statement management8. Effectively communicate new policies and procedures from store support team to store teams9. Work closely with store support team departments to manage facilities and information technology fixtures and equipment within the market10. Create a positive, professional and trusting environment for all of our valued associates and store managers.11. Develop effective communication with associates, customers, field leadership team and store support team12. Instruct store associates, managers, and groomers on job responsibilities on an ongoing basis.13. Safeguard and protect all company assets. Inform field leadership team of any actual or potential loss prevention issues.14. Ensure store managers operate at the highest levels of integrity including working the appropriate schedule and ensuring associates and groomers are paid fairly15. Ensure associates are compensation for hours worked16. Enforce store policies in verbal and written form if needed17. Conduct performance evaluations for store associates in accordance with policy

Qualifications

Experience: Minimum of two years retail leadership experience. Retail, or pet knowledge is preferred.

Education: High School diploma of the equivalent is required. Any suitable combination of education and experience will be considered.

Professional Certifications: None

Other knowledge, skills or abilities:

  • Strong communication and problem-solving skills
  • Basic computer skills
  • Ability to multi task and handle a fast paced high stress environment
  • Strong interpersonal and ability to resolved issues ethically and with minimal conflict

Company Overview

Petsense, LLC offers a competitive Benefits package, including Medical, Dental, & Vision plans, to all Full-time Associates as well as Part-time Associates who are deemed eligible based on a minimum hours requirement. In addition, Petsense offers access to other Benefits such as a Health Savings Account, Life Insurance, 401(k), and an Employee Stock Purchase Plan.

Keywords: PetSense, Scottsdale , Mgr, Petsense Market, Other , Scottsdale, Arizona

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