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Sr. Director, Caremark Business Architecture

Company: CVS Health
Location: Scottsdale
Posted on: June 8, 2021

Job Description:

Job Description

The Senior Director of Caremark Business Architecture plays a key role in establishing, managing and evolving competency around the modeling of Caremark Business products and services to provide visibility and clarity to all Business Processes and Value Streams. The models created by the Business Architecture team will be used as part of the Caremark Service Excellence evolution to:

  • Provide process visibility for Issue Management and Process Improvement
  • Design end-to-end flows between functional areas in order to identify waste, duplication and omissions
  • Provide insight into the effectiveness of coordination between various stakeholders engaged in complex multi-functional Caremark process flows
  • Align Caremark Business strategies with IT (and other Enterprise functions) to ensure that investments and roadmaps are aligned to common intentions

The Senior Director of Caremark Business Architecture will be responsible for driving an integrated view of Caremark using a repeatable approach, cohesive framework, and available industry standard techniques.

This position will be part of the Caremark Service Excellence leadership team and will provide support to all areas of the PBM; including, but not limited to Process Improvement, Program Management and Capability Maturity.

A critical success factor will be the ability of the Senior Director to be able to represent the Caremark business in ways that are readily consumable by PBM functional areas responsible for providing products and services as well as others responsible for evaluating 'end to end' challenges and investments.

Required Qualifications

A broad, enterprise-wide view of the PBM business and varying degrees of appreciation for strategy, processes and capabilities, enabling technologies, and governance.

The ability to recognize structural issues within the organization, functional interdependencies and opportunities for addressing cross-functional inefficiencies.

The ability to apply architectural principles to business solutions.

The ability to assimilate and correlate disconnected documentation and drawings, and articulate their collective relevance to the organization and to high-priority business issues.

The ability to visualize and create high-level models that can be used in future analysis to extend and mature the business architecture.

Exceptional communication skills and the ability to communicate appropriately at all levels of the organization; this includes written and verbal communications as well as visualizations.

Preferred Qualifications

Extensive experience planning and deploying both business and IT initiatives

Experience modeling business processes using a variety of tools and techniques

Strong situational analysis and decision making abilities


Bachelors degree or equivalent

Business Overview

At CVS Health, we are joined in a common purpose: helping people on their path to better health. We are working to transform health care through innovations that make quality care more accessible, easier to use, less expensive and patient-focused. Working together and organizing around the individual, we are pioneering a new approach to total health that puts people at the heart.

We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring or promotion based on race, ethnicity, sex/gender, sexual orientation, gender identity or expression, age, disability or protected veteran status or on any other basis or characteristic prohibited by applicable federal, state, or local law. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities.

Keywords: CVS Health, Scottsdale , Sr. Director, Caremark Business Architecture, Other , Scottsdale, Arizona

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