Asst Customer Service Manager
Posted on: June 9, 2021
An entry level manager, the assistant customer service manager
(Asst. CSM) will effectively assist the Store Director and other
assistant managers in their management duties and share
responsibility for the store's operation and performance. The
assistant customer service manager directs the operations of the
front end of the grocery store, ensuring an outstanding shopping
experience where purchases are quickly and accurately recorded and
- Engaging with customers through smiles and greetings, offering
product information and always providing a genuine thank you.
- Creating a store environment members want to work in and
customer want to shop in.
- Operating a cash register and manning store's customer service
- Directing all operations on the front end of the grocery
- Working directly with courtesy clerks and cashier/clerks,
ensuring team professionalism, productivity and outstanding
- Observing and enforcing all store rules and company
- Helping to select and train new team members.
- Serving as the leader of his/her department, and as such an
excellent role model, coach, performance evaluator and trainer for
- Ensuring compliance with all heath department and weights and
measures department policies and requirements.
- Ordering and merchandising the general department (grocery,
dairy, liquor, HBC, non-foods, frozen foods, and wall deli shelves,
display cases and displays).
- Ensuring company safety guidelines are being followed by all
Performs other duties as needed or assigned by management.
Applicants for this position must be at least 18 years old.
Nothing in this job description restricts management's right to
assign or reassign duties and responsibilities to this job at any
time. This description reflects management's assignment of
essential functions; it does not proscribe or restrict the tasks
that may be assigned. This job description is subject to change at
Employer provides reasonable accommodations to a qualified
employee that does not impose an undue hardship on the
Keywords: Basha's, Scottsdale , Asst Customer Service Manager, Other , Scottsdale, Arizona
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