Vacation Counselor (Diamond Dinners)
Company: Diamond Resorts Corporation
Posted on: June 12, 2021
Under supervision, the Vacation Counselor is responsible for
direct sales of vacation ownership products in a professional and
ethical manner through a structured sales presentation.
ESSENTIAL JOB FUNCTIONS
Sells vacation ownership packages in a professional and ethical
Maintains a professional relationship with members, owners, and
guests to develop trust and commitment towards the Company and for
Works within established pricing, FDI costs and present vacation
ownership package options in accordance with specified guidelines
and as directed by management.
Encourages participation in the Company's member, owner, and
guest referral program.
Follows up with owners and members after the sale, based on
established policies and procedures.
Accountable for meeting acceptable tour-to-sale ratio (VPG).
Responsible for completing all required Company trainings and
compliance courses as assigned.
Adhere to Company standards and maintains compliance with all
policies and procedures.
- Perform other related duties as assigned.
- High school diploma or equivalent.
- This position does not include supervisory
LICENSE & CERTIFICATIONS
- Valid Real Estate License, only if required by applicable state
SKILLS & ABILITIES
This position requires the ability to understand and follow both
oral and written instruction as well as have knowledge of and
properly use Standard English and follow office practices. Must be
able to communicate effectively with others, analyze and resolve
problems, maintain effective working relationships, and interact
successfully with internal and external customers.
Specific skills and abilities include, but are not limited to
Ability to conduct oneself in a professional, ethical, and
unbiased manner at all times.
Able to clearly explain the product and sales contract.
Computer proficiency in Microsoft Word, Excel, and Outlook.
Ability to operate general office machinery (i.e. computer, copy
machine, fax machine, etc.)
Excellent customer service skills.
Excellent time management skills, including the ability to
organize and manage multiple priorities.
Ability to take initiative and effectively adapt to changes.
Able to effectively perform job duties with frequent
interruptions and/or distractions.
Able to establish and maintain cooperative working relationships
with internal and external Customers.
Ability to speak competently and confidently in a public
- Basic math skills.
Keywords: Diamond Resorts Corporation, Scottsdale , Vacation Counselor (Diamond Dinners), Other , Scottsdale, Arizona
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