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Concierge

Company: Fairmont Scottsdale Princess
Location: Scottsdale
Posted on: June 12, 2021

Job Description:

Concierge Superior knowledge of a great Concierge is the expectation of our Guests when staying at Fairmont Hotels & Resorts. Your ability to anticipate Guests' needs and make informed suggestions will ensure they have a truly memorable stay What's in it for you: -Employee benefit card offering discounted rates in Accor worldwide for you and your family -Career development and growth with national and international opportunities -Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 and RIISE What you will be doing: -Consistently offer professional, friendly and engaging service -Assist in booking golf arrangements, dining reservations and other activities during/prior to the guests arrival -Able to multi-task and work in a high traffic area -Extensive knowledge of the Valley, golf courses, restaurants and attractions -Strong computer skills are required. Microsoft Office programs are a plus. -Assist with administrative duties -Assist guests regarding hotel facilities in an informative and helpful way -Follow department policies, procedures and service standards -Follow all safety policies -Other duties as assigned Your experience and skills include: -Extensive knowlege of the Greater Phoenix/Scottsdale area -revious customer related experience required -Must possess a professional presentation -Must possess outstanding guest services skills and sophisticated verbal & written communication skills -Strong computer skills including all Microsoft Window applications. -Strong interpersonal and problem solving abilities -Highly responsible & reliable -Ability to work well under pressure in a fast paced environment -Ability to work cohesively with fellow colleagues as part of a team -Ability to focus attention on guest needs, remaining calm and courteous at all times -Adhere to Fairmont Scottsdale Princess Grooming Guidelines. Your team and working environment: A team of Heartists that are committed to working together, supporting each other, and providing the best guest experience, Feel Valued, Feel Sparked, We Are One

Keywords: Fairmont Scottsdale Princess, Scottsdale , Concierge, Other , Scottsdale, Arizona

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