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Credit Analyst, Senior

Company: CVS Health
Location: Scottsdale
Posted on: June 12, 2021

Job Description:

Job Description

The role of the Credit Analyst, Senior requires a self-motivated individual who is looking to partner with an industry leading Fortune 5 company. The Senior Financial Consultant position is part of our PBM Revenue Cycle team; a professional team that manages the client's financial relationship within CVS Health's PBM business. In this role, the Credit Analyst, Senior will play an important part of the department's ongoing success related to customer service, client satisfaction, cash management and efficiency enhancements within the department.

The Credit Analyst, Senior will manage an assigned region consisting of various size (receivables) PBM clients. The assigned region may consist of 500 to 700 clients. Each client may vary in terms of revenue. Generally, the client receivable represents a portfolio of larger clients within the PBM family that may have unique requirements involving billing, payment applications, purchase orders and/or reporting. The specific assignment of clients will be at the discretion of the Senior Finance Manager and will be based on the overall needs of the department.

This is a professional level position that requires experience in managing and reconciling accounts. The candidate must be an independent self-starter that can work with little supervision in an environment that is goal oriented, challenging, and customer service focused. Responsibilities include the management of their assigned clients using a variety of automated systems and processes. The Credit Analyst, Senior will respond to, and bring to resolution, a variety of client billing and payment issues by making key recommendations and/or identifying alternative solutions to support the mutual outcome benefiting CVS Health and the client. The Credit Analyst, Senior will follow approved guidelines and policies regarding routine client interactions. The Credit Analyst, Senior will make independent decisions that require individual, reasoning and problem solving. The selected candidate must interpret and communicates effectively to internal and external customers on items related to all aspects of CVS' financial relationship. This individual must also accurately document interactions and interpret contractual obligations to both our internal and external partners. Must have excellent customer service skills, attention to detail, and the ability to secure payment reimbursement from their assigned clients.

The Credit Analyst, Senior will also provide subject matter expertise that will support their colleagues, by gaining in-depth experience and knowledge on many cross-functional processes and systems. The individual must quickly identify impacts to the operations, and fully assess consequences on all dependent functional areas. The successful candidate must also, independently, function as a lead and/or a coordinator on key projects by partnering to drive innovative technical solutions that aligns with department guidelines and objectives.

Additional responsibilities include:

  • Assess the revenue cycle process and how they align to overall strategic goals of the department.
  • Work with revenue cycle management by identifying key payer problems and bring forth thoughtful solutions.
  • Evaluate and analyze system reports to track trends and provide reporting on department's KPI's.
  • Direct, lead, and conduct meetings to resolve open issues.
  • Work closely with key sales personnel, account management, and other various internal partners toward common goals.
  • Develop and implement action plans for improvements utilizing systems and/or enhanced processes.
  • Perform other related duties as directed by management.

Required Qualifications

  • 3+ or more years' of related experience

Preferred Qualifications

  • Healthcare revenue cycle experience
  • SAP, AS400 system knowledge a plus
  • Intermediate skills in using Microsoft Office, specifically


  • Excellent communication and written skills required
  • Strong analytical skills, Strategic Thinker
  • Detailed-oriented and well organized


Bachelor's degree required.

Business Overview

At CVS Health, we are joined in a common purpose: helping people on their path to better health. We are working to transform health care through innovations that make quality care more accessible, easier to use, less expensive and patient-focused. Working together and organizing around the individual, we are pioneering a new approach to total health that puts people at the heart.

We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring or promotion based on race, ethnicity, sex/gender, sexual orientation, gender identity or expression, age, disability or protected veteran status or on any other basis or characteristic prohibited by applicable federal, state, or local law. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities.

Keywords: CVS Health, Scottsdale , Credit Analyst, Senior, Other , Scottsdale, Arizona

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