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Creative Director

Company: Nextiva
Location: Scottsdale
Posted on: June 12, 2021

Job Description:

At Nextiva, we create connected communication tools that help businesses stay in touch with their customers and teams. Over 100,000 companies rely on Nextiva for phone service and customer management tools. We're not your parent's phone company.

Founded in 2008, Nextiva took on the trillion-dollar telecom industry and succeeded in changing the game by making technology more accessible and affordable for everyone. Companies solve their toughest challenges using our VoIP innovations and signature Amazing Service.

Today, Nextiva is the fastest-growing, privately held provider of cloud communications. We don't study industry trends; we create them. Business leaders look to Nextiva to equip their teams in the office and while working from home. Nextiva is not just a tech company - we're the backbone of the economy.

By joining our global team, you're saying yes to an opportunity to be part of a tech company with massive growth potential and exciting opportunities ahead.

We're actively looking for amazing people like you to join our team!

The Creative Director will lead our growing in-house creative team in bringing marketing campaigns to life across video, digital, and print. You will also create a consistent end-to-end brand experience across multiple customer and marketing touch-points.

Key Responsibilities

  • Creative Strategy. Define and develop our strategic creative direction to establish brand and product leadership in the communications market. Lead design points of view, early design concepts and participate in product design team leadership
  • Creative Excellence. Plan, create and execute award-winning marketing and design that delivers on brand and business goals. Drive design quality, design systems, and design standards that meet business, user and Nextiva brand goals
  • Brand Steward. Nurture our brand architecture and help translate its concepts into external-facing execution. Understand the customer experience (CX) and product strategy of Nextiva, to effectively translate or extend the brand identity system to digital touchpoints
  • Content Development. Deliver original breakthrough content ideas for the entire customer journey from top of funnel and direct response execution to complex brand narratives and customer marketing initiatives. Present latest thinking, insights and designs that will define the world's best interactive communication platform
  • Team Building. Hire, mentor, develop and inspire a stellar in-house creative team, and leverage data and metrics to validate your creative instincts. Collaboration is key to success, and you'll lead the charge, partnering within marketing, product, sales and other teams to deliver results


  • 10+ years of art direction and design experience at an advertising agency, design studio, and/or in-house team with a fast growth company
  • Domain expertise and experience at SaaS software and technology companies is preferred, B2B is required
  • Extensive experience in brand-building initiatives, including creating highly engaging direct mail, email, digital social, and interactive experiences
  • Bachelor's degree or equivalent experience in Visual Design; a master's degree is a bonus
  • A strong portfolio with relevant work examples (including digital) demonstrating a passion and ability to lead creative initiatives across a wide range of platforms. You've led projects through full strategic and creative development - research, strategy (why and how), naming, copywriting, and content development
  • Demonstrated history managing designers and cross-functional teams to create a powerful, effective, and coherent design solution across a broad portfolio
  • Proven excellence in relationship-building and proven marketing leader, driven by the opportunity to build measurable results both in customer love and revenue metrics
  • Experience in mentoring and coaching designers - as well as project managing a high volume of requests from various departments across the organization
  • Excellent judgment and creative problem-solving skills, including negotiation and conflict resolution skills
  • Possesses creative and thoughtful insight on how an integrated brand approach positively impacts the lifecycle and consistency of the customer experience
  • Demonstrated proficiency in managing projects with multiple deliverables and varied timing
  • Must be able to meet deadlines in a fast-paced quickly changing environment
  • Proactive with ability to identify and solve problems independently

So, why Nextiva?

Nextiva is a trailblazer in the Voice over IP (VoIP) and Unified Communications as a Service (UCaaS) industries. We're outpacing our competitors, and it's an exciting time to join our team. If you're looking to join a fast-paced tech company with massive potential, Nextiva is the place for you.

Our 1,000+ team members worldwide embrace our promise of Amazing Service. We're passionate about upholding our energetic culture of forward-thinking, caring, and simplicity. Nextiva seeks diverse individuals who share our values and vision to help take us to the next level.

Nextiva provides an impressive benefits package and has a resilient company culture. Glassdoor named us one of the Best Places to Work in 2020 nationwide. Employees rate Nextiva a 4.9/5 on Comparably, and we've earned many more accolades along the way.

Help us redefine the future of business communications. Apply today!

Nextiva is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

#LI-SP1 #LI-Remote

Keywords: Nextiva, Scottsdale , Creative Director, Other , Scottsdale, Arizona

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