Suite Attendant (Housekeeping) @ Kohls Ranch Lodge
Company: Diamond Resorts International
Posted on: October 9, 2021
Under general supervision the
Suite Attendant is responsible for cleaning the suite interior and
immediate areas to include patio, balcony and/or deck of the
assigned suite in accordance with company policies and procedures,
federal, state, and local authority guidelines ensuring a clean,
sanitary and inviting suite for the
Remove all bed linens, terry, and
trash upon checkout.
Clean bathroom(s), bedroom(s),
parlor(s), living rooms and
Make bed(s) with clean
Replace used terry in
Replace all standard guest suite
supplies and branded amenities in areas of the suite to include
bathroom(s) and kitchen.
Replace any damaged, torn or
stained paper products (i.e. suite directories, channel guides,
notepads, etc.) as needed.
Replace shower curtain if
stained, damaged or discolored.
Turn on lights to confirm correct
light bulb wattage and ensure lights are in working
Vacuum and spot clean carpets and
Vacuum all upholstered furniture
and dust all furniture, fixtures and
Immediately secure any lost &
found items and turns them in to Security and/or
Report any maintenance
Ensure confidentiality and
security of all suites.
Provide assistance to other team
members, as needed or requested.
Provide assistance to members,
owners, and guest to address questions, requests, or concerns;
escalates concerns to management as
Completes all required company
training and compliance courses, as
Adheres to company standards and
maintains compliance with all policies and
Performs other related duties as
- This position does not include
any supervisory responsibilities.
This position requires the
capability to understand and follow both oral and written
directions as well as knowledge and usage of correct business
English and office practices. Must be able to communicate
effectively with others, analyze and resolve problems, maintain
effective working relationships, and interact successfully with
internal and external customers.
Specific skills and abilities
include, but are not limited to the
Excellent customer service
Ability to take initiative and
effectively adapt to changes.
Recognizes and emergency
situation and take appropriate action.
Able to establish and maintain a
cooperative working relation.
Able to use sound judgment; work
independently, with minimal supervision.
Able to perform a variety of
duties, often changing from one task to another of a different
nature, with impending deadlines and/or established
Please note that
Hilton Grand Vacations (HGV) acquired Diamond Resorts International
(DRI) as ofAugust 02, 2021.If you apply to work at a Diamond
Resorts company you will be an applicant of a subsidiary of HGV. A
transition to HGV will occur as we integrate technology, systems
and branding but it will take time until our separate operating
systems, employment policies and benefits are fully integrated.As a
result, for a period of time, employees will receive correspondence
and messaging from Diamond Resorts as well as from HGV and related
Keywords: Diamond Resorts International, Scottsdale , Suite Attendant (Housekeeping) @ Kohls Ranch Lodge, Other , Payson, Arizona
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