Suite Attendant (Housekeeping) @ Kohls Ranch Lodge

• Remove all bed linens, terry, and trash upon checkout.
• Clean bathroom(s), bedroom(s), parlor(s), living rooms and kitchenettes.
• Make bed(s) with clean linen.
• Replace used terry in bathroom(s).
• Replace all standard guest suite supplies and branded amenities in areas of the suite to include bathroom(s) and kitchen.
• Replace any damaged, torn or stained paper products (i.e. suite directories, channel guides, notepads, etc.) as needed.
• Replace shower curtain if stained, damaged or discolored.
• Turn on lights to confirm correct light bulb wattage and ensure lights are in working order.
• Vacuum and spot clean carpets and flooring.
• Vacuum all upholstered furniture and dust all furniture, fixtures and pictures.
• Immediately secure any lost & found items and turns them in to Security and/or management.
• Report any maintenance deficiencies.
• Ensure confidentiality and security of all suites.
• Provide assistance to other team members, as needed or requested.
• Provide assistance to members, owners, and guest to address questions, requests, or concerns; escalates concerns to management as needed.
• Completes all required company training and compliance courses, as assigned.
• Adheres to company standards and maintains compliance with all policies and procedures.
• Performs other related duties as assigned.

• High School Diploma or equivalent.

• No prior experience or training required.
• No supervisory experience required.

• This position does not include any supervisory responsibilities.

LICENSE & CERTIFICATIONS

• This position does not require licenses or certifications.

• Excellent customer service skills.
• Ability to take initiative and effectively adapt to changes.
• Recognizes and emergency situation and take appropriate action.
• Able to establish and maintain a cooperative working relation.
• Able to use sound judgment; work independently, with minimal supervision.
• Able to perform a variety of duties, often changing from one task to another of a different nature, with impending deadlines and/or established timeframes.