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Lobby Ambassador

Company: Impec Group
Location: Scottsdale
Posted on: January 13, 2022

Job Description:

Do you believe in the power of client-centric service?

Do you dream of ways to improve experiences?

If so, we want to meet you!

The Lobby Ambassador strategically supports the corporate goals and the organizational culture by representing the organization to all guests, team members, and vendors. This individual will be the primary contact for internal stakeholders and external clients and vendors. Further, this individual assists in maintaining records and contracts, coordinating project activities, and providing scheduling support. Impec Group delivers operational excellence and team member engagement. This individual should understand strategies and goals to drive greater opportunities in satisfaction and business opportunities. This individual anticipates client needs by exceeding key performance indicators to dazzle the client and team members alike.

Impec Group focuses on the human touch - the experiences, health, safety, and wellbeing as we interact with each other in the workplace. We exist to serve people. Our mission is people's success within the workplace industry. We think bigger, bolder, and dive deeper into the solutions needed to ensure people's success.

Requirements

Primary Responsibilities
Consistently delivering a white glove experience
Operates multiple-call telephone switchboard console and routes call to the appropriate person or location within the corporate office and external
Exercises discretion and interpretive judgment infrequent and sometimes stressful contacts with callers
Greets customers, vendors, job applicants, employees from other locations, and other visitors with a high degree of professionalism and courtesy
Provides administrative assistance such as typing letters, preparing reports, maintaining files, and entering data into spreadsheets
Acting as the go-to point of contact for clients and guests
Submit facility requests for items that need to be repaired on our floors and conference center
Answering a high volume of calls and routing them to the appropriate parties
Answer emails regarding facilities and needs of the office
Monitoring reception area
Reserving visitor offices and overseeing communal office and meeting spaces.
Checking in/out guests
Monitoring status of work order requests
Performs other related duties as assigned.

Requirements
Excellent verbal and written communication skills.
Proficient in Microsoft Office Suite or related software necessary to create and maintain reports and logs.
Excellent organizational skills and attention to detail.
Ability to perform well in a fast-paced environment.
At least two years of related experience required.
Prolonged periods standing and walking throughout facilities.
Must be able to lift at least 15 pounds at times.
Must be able to bend, lift, stretch, climb, and crawl to maintain equipment and buildings.
Must be able to perform work in a variety of weather conditions.
This position is not remote and your physical presence is required onsite.

Benefits
Choice of select medical plans
Dental Plan
Vision Plan
Holiday Pay
Simple Individual Retirement Account (IRA) Plan with employer contribution (matching up to 3%)
A great organizational culture centered on transparency, honest communication, prescribed process, and personal responsibility.

Employment authorization will be conducted via E-Verify within the first three days of employment.

Impec Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate in employment based on race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors.

Keywords: Impec Group, Scottsdale , Lobby Ambassador, Other , Scottsdale, Arizona

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