Operations Specialist I
Company: Aegis General Insurance Agency
Posted on: May 13, 2022
Aegis General Insurance Agency Inc. (AGIA), a wholly owned
subsidiary of K2 Insurance Services, LLC, is seeking a full-time
Operations Specialist to join its Underwriting team at its
Harrisburg, PA, San Diego, CA or Scottsdale, AZ office.
Medical, dental, and vision insurance with no waiting period.
Paid time-off in year of hire.
401(k) with employer matching.
Responsibilities include but are not limited to:
Analyze and process paper and electronic applications for
Process endorsements and renewals for insurance policies.
Provide customer service, including payments for internal and
Resolve customer complaints via phone, email, mail, or social
Provide feedback to management for system and program
Meet production and service level standards.
Ideally, the Operations Specialist/Customer Service will have the
High school diploma. Post-high school education a plus, but not
At least 2 years' work experience in customer service, with P&C
insurance license a plus but not required.
Self-driven, results-oriented with a positive outlook, and a clear
focus on high quality and business profit.
A natural forward planner who critically assesses own
Reliable, tolerant, and determined.
Empathetic communicator, able to see things from the other person's
point of view.
Strong MS Office, particularly Excel and Word, and Access or
similar database software.
Strong organizational skills with attention to details.
Ability to work independently and as a team member.
Learn more about AGIA at www.aegisgeneral.com and K2 Insurance
Services at www.k2ins.com.
Keywords: Aegis General Insurance Agency, Scottsdale , Operations Specialist I, Other , Scottsdale, Arizona
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