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Service Advisor-Trainee

Company: Chapman Ford
Location: Scottsdale
Posted on: May 14, 2022

Job Description:

Job DescriptionSince 1966, Chapman Automotive has been family owned and operated, and has become one of the top performing automotive retailers in Arizona and Nevada. We pride ourselves on providing a unique car buying experience, our commitment to exceptional service, our dynamic workforce, and a remarkable workplace culture. Come join our team!We are looking for outgoing and proactive individuals to join our team. As a Service Advisor-Trainee at Chapman Ford, you'll play a vital role in the customer experience by engaging with customers from the moment they arrive in the service drive lane to the completion of services. Our service advisors are well versed in vehicle needs, service recommendations, and product offerings. You can expect to be in a constant state of learning with a team of skilled individuals to guide you. Successful candidates are driven to achieve, enjoy speaking to an array of people, and perform well under commission structures. With Chapman, you can expect to have a robust training program that offers you advancement and learning opportunities to help you master your service advisor skills.Job Responsibilities:

  • Assist customers by scheduling services, writing work orders, and advising of necessary service
  • Provide estimates for needed repairs, obtain customer authorizations and collect payments
  • Prioritize required services and monitor the progress of vehicle repair throughout the day
  • Inform customers of completion times, service expenses, and possible changes
  • Ensure daily inventory of technicians' time is sold to service customers
  • Distribute work efficiently to technicians Skills:
    • Previous sales experience is preferred
    • Previous dealership or service writer experience is a HUGE plus!
    • People-focused and flexible to client needs
    • Strong interpersonal skills and communication skills
    • Excellent time management skills and ability to work with a sense of urgency
    • Confident decision making abilities
    • Achievement driven and able to meet sales goals
    • Professional, well-groomed personal appearance
    • Willing to submit to a pre-employment background check and drug screeningWhat We Offer:
      • Compensation: $16 to $19 per hour DOE
      • Work schedule is Monday through Saturday--No Sundays!
      • Low-cost medical, dental and vision insurance
      • Company-paid and voluntary life insurance
      • Voluntary short-term and long-term disability
      • Onsite nurse practitioners
      • Company contributions into 401(k)
      • Paid time off and holiday pay
      • Employee and family discount programs, and more!#ZR

Keywords: Chapman Ford, Scottsdale , Service Advisor-Trainee, Other , Scottsdale, Arizona

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