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IT Coordinator

Company: Dragados
Location: Scottsdale
Posted on: June 22, 2022

Job Description:

The role includes but is not limited to:Installation, configuration, and deployment of software/hardware such as desktops/laptops, printers, mobile devices, etc.Collaboration to perform maintenance activities such as upgrades, system patching, and backups.Perform troubleshooting and repairs when computers or other technologies are not working as expected.Act as a link between end-users and higher tier advanced support as needed.Prepare relevant and concise written status update reports within established timeframe for IT team leads.Follow up with and maintain an established line of communication with Dragados clients, colleagues, stakeholders, and IT team members and leaders.Inform, educate and guide our clients to utilize provided IT solutions in accordance with best established guidelines and best practices. Communicate, portray, and champion IT team vision to local colleagues, ensuring our alignment in understanding and working towards meeting the goals of our organization.Coordinate with manufacturers, vendors, and service providers to ensure best possible outcome based on economics, schedule, and solution provided terms.Be versed in multiple hardware and software solutions to provide elevated support.Perform advanced troubleshooting and documentation of incidents Ensure established policies and procedures are followed and adhered to while communicating anomalies accordingly.Provide input and guidance towards the implementation of IT solutions.Maintain accurate licensing and maintenance contracts.Manage and maintain inventory and review of invoices and charges for services and goods delivered.Assist with budgeting, including the purchase of new equipment and software and consequent billing review.Ensure accurate and up to date records between local and online portal systems.Gain the confidence of, and become the role model for, junior IT colleagues.Promote continued utilization of IT service management solutions.Required knowledge, skills, and abilities:Past role as IT coordinator or similar position.Experience in network management and help desk support.Project and time management skills.Solid knowledge of IT systems and applications.Understanding of TCP/IP protocols and LAN/WAN configuration.Ability to troubleshoot and repair issues.Strong communication and interpersonal skills.Exceptional attention to detail.Excellent organizational and coordination abilities.BS/BA in information technology or computer science is preferred.Extensive experience working in a team-oriented, collaborative environment.Certification (ITIL, MCSA, Network+, Security+ etc.) is a plus.Working conditions/physical effort:Responsibilities may require evening and weekend hours, at times with little advanced notice.Must be able to lift 50 lbs.Potentially some travel may be required.Pre-employment background check and drug screening required.Pulice Construction, Inc is an Equal Opportunity Employer Women/Minorities/Veterans/DisabledEqual Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Keywords: Dragados, Scottsdale , IT Coordinator, Other , Scottsdale, Arizona

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