Help Desk
Company: The Judge Group
Location: Scottsdale
Posted on: August 5, 2022
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Job Description:
Location: Scottsdale, AZ Description: Our client is currently
seeking a Help Desk
Multiple openings 1+years of experience
This job will have the following responsibilities:
1.With oversight, provides Tier 1 & 1.5 production and
non-production support of applications and databases for software.
2.Monitors production systems for alerts, outages and system
issues. 3.Seeks continuous improvements for applications,
processes, support methods and team effectiveness. 4.Executes
technical procedures to resolve production & non-production issues.
5.Evaluates systems and processes in an effort to resolves
technical problems. Implements effective solutions for break/fix
issues. 6.Develops knowledge of enterprise Systems. 7.Demonstrates
understanding and knowledge of client needs, concerns and
challenges. 8.Updates production and non-production support
documentation and adheres to ITIL practices.
Contact: This job and many more are available through The Judge
Group. Find us on the web at
Keywords: The Judge Group, Scottsdale , Help Desk, Other , Scottsdale, Arizona
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