Front Desk
Company: TapHouse Kitchen Scottsdale Arizona
Location: Scottsdale
Posted on: August 6, 2022
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Job Description:
Job Description Position Summary and Purpose The Front Desk
provides warm, friendly, and immediate greetings to guests at the
door. Records guest information and provides accurate quote time
when appropriate. Seats, and presents clean menus to guests in a
friendly, professional, and quick manner. Duties and
Responsibilities The essential functions include, but are not
limited to the following: Greeting and seating guests, presenting
menus to guests, informing them of special menu items Working in a
team environment with the ability to be an effective team player
Maintaining complete knowledge of Restaurant---s food offering and
preparation Providing guests with hospitality in a manner that
achieves Company service standards and exceeds their expectations
Taking guest information and quoting wait time to guests accurately
when tables are not immediately available Planning reservations and
wait list parties in advance, at or within the given time or time
frame Reviewing the floor plan to assess current and upcoming table
availability changes Observing tables and keeping track of clean,
dirty, and occupied tables Cleaning, organizing, and stocking menus
at host area Answering phone in accordance with Company standards;
answering questions concerning the menu and restaurant Interacting
with guests coming in and as they leave, ensuring a positive dining
experience Filling to go orders, if applicable Maintaining
restrooms throughout shift Supporting waiters and kitchen staff in
other duties as required Taking pride in personal appearance;
reporting to work in a neat and clean uniform; maintaining
well-groomed hair and personal hygiene as established by company
policy Displaying integrity and honesty in all aspects of your
employment Performing other duties as directed Job Knowledge,
Skills and Abilities High energy and stamina are required Ability
to stay calm and work efficiently under pressure Ability to
prioritize job duties and manage time effectively Excellent verbal
communication skills required Excellent customer service to treat
patrons like family Must be able to read, write, and determine wait
time based on Company---s procedures The ability to use the
company---s POS system Requirements This job description in no way
states or implies that these are the only duties to be performed by
the employee(s) incumbent in this position. Employees will be
required to follow any other job-related instructions and to
perform any other job-related duties requested by any person
authorized to give instructions or assignments. All duties and
responsibilities are essential functions and requirements and are
subject to possible modification to reasonably accommodate
individuals with disabilities. To perform this job successfully,
the incumbents will possess the skills, aptitudes, and abilities to
perform each duty proficiently. Some requirements may exclude
individuals who pose a direct threat or significant risk to the
health or safety of themselves or others. The requirements listed
in this document are the minimum levels of knowledge, skills, or
abilities. This document does not create an employment contract,
implied or otherwise, other than an ---at will--- relationship.
TAPS Fish House & Brewery and The Catch are an Equal Opportunity
Employer, drug free workplace, and complies with ADA regulations as
applicable. Required Qualifications Must be 18 years of age or
older at the time of application California food handler's card
required Previous relevant full-service restaurant service
experience Willingness to work evenings and weekends as required
Knowledge of and ability to adhere to workplace safety procedures
Preferred Qualifications and Skills One year of relevant
full-service restaurant experience Physical Requirements and Work
Environment The physical demands described here are representative
of those that must be met by an employee to successfully perform
the essential functions of this position. Reasonable accommodations
may be made to enable individuals with disabilities to perform the
functions. While performing the duties of this position, the
employee is continuously standing during the entire shift. The
employee frequently is required to use hands or fingers, handle or
feel objects, tools, or controls. The employee is frequently
required to walk; sit; stoop; bend; and reach with hands and arms.
The employee must occasionally lift and/or move up to 30 pounds.
Specific vision abilities required by this position include close
vision, distance vision, and the ability to adjust focus. While
performing the duties of this position, the employee is frequently
required to wash hands and answer phones. The employee with
occasionally encounter hazards, including slipping and tripping.
The noise level in the work environment is usually moderate to
high. Note This job description in no way states or implies that
these are the only duties to be performed by the employee(s)
incumbent in this position. Employees will be required to follow
any other job-related instructions and to perform any other
job-related duties requested by any person authorized to give
instructions or assignments. All duties and responsibilities are
essential functions and requirements and are subject to possible
modification to reasonably accommodate individuals with
disabilities. To perform this job successfully, the incumbents will
possess the skills, aptitudes, and abilities to perform each duty
proficiently. Some requirements may exclude individuals who pose a
direct threat or significant risk to the health or safety of
themselves or others. The requirements listed in this document are
the minimum levels of knowledge, skills, or abilities. This
document does not create an employment contract, implied or
otherwise, other than an ---at will--- relationship. Tableside
Partners concepts are an Equal Opportunity Employer, drug free
workplace, and complies with ADA regulations as applicable.
Keywords: TapHouse Kitchen Scottsdale Arizona, Scottsdale , Front Desk, Other , Scottsdale, Arizona
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