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Hospitality Coordinator

Company: Chick-fil-A 89th & Shea
Location: Scottsdale
Posted on: August 7, 2022

Job Description:

Job DescriptionRole SummaryFoster an environment of excellence and create happy guests by executing all tenets of Second Mile Service. A big part of this position will involve being an App Ambassador, teaching guests about how to use the app and informing the guests of the app's benefits. General Responsibilities

  • Understand all tenets of Second Mile Service
  • Appropriately handle all customer issues and play a positive role in customer recovery.
  • Show up on time, have a great attitude and work hard for your entire shift.
  • Constantly improve yourself by finding ways to do your work better and faster.
  • Greeting and serving guests with enthusiasm, courtesy, and hospitality
  • Must be willing to learn and apply the Chick-fil-A app
  • Take out garbage and maintain a clean & organized dining room
  • Must love to smile and connect with people
  • Model and support clear communications between the front counter and dining room staff
  • Follow sanitation and safety procedures
  • Assist with Spirit Nights and community eventsRequirements
    • Available to work a minimum of 20 hours per week
    • Understand the expectation of Chick-fil-A customer service standards and operational excellence.Skills
      • Hard working & dependable
      • Positive attitude & role model
      • Responsive to team's needs
      • Takes initiative
      • Motivated to grow and to learn
      • Desire for ongoing training/education
      • Detailed & keenly observant
      • Passion for procedural discipline
      • Able to lift 40 - 60 pounds on a consistent basis
      • Ability to help guest with the Chick-fil-A app
      • Ability to work at a quick, yet efficient and thorough pace
      • Team-oriented, adaptable, dependable, and strong work ethic
      • Customer service-oriented, outgoing/friendly/patient
      • Ability to communicate effectively with guests and team members
      • Honors and encourages others to follow the visions and values of Chick-fil-A 89th & Shea Benefits:
        • Flexible Schedule
        • Sundays Off
        • Free Food
        • Access to scholarships at up to $2500 per year
        • Positive Work Environment

Keywords: Chick-fil-A 89th & Shea, Scottsdale , Hospitality Coordinator, Other , Scottsdale, Arizona

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