Quality Control & Training Specialist

Company: Immedia Integrated Technologies
Location: Scottsdale
Posted on: November 25, 2022

Job Description:

We lead with our Core Values Working at Immedia is more than a job. When you join the company, you're joining a group that doesn't pull any punches, gives credit where and when it is due, and appreciates an innovative spirit. At Immedia we are different because of our people. Everyone who passes through our doors must demonstrate the following characteristics:TrustworthinessWe have character, ability, strength, and we are honest. We can be counted on to deliver 100% of the time.RespectWe care about each other professionally and personally. We have thick skin and let each other know how we feel.RelentlessnessWe will do whatever it takes to get the job done. We don't ever leave the team high and dry and we don't ever quit!PassionWe love what we do we enjoy coming to work every day. We are eager and excited!FITB (Fire In The Belly)We have the emotional stamina and vigor to achieve greatness and to take action! We are courageous and vulnerable. Vision and Mission Our vision is to improve the lives of our clients through the innovative use of technology. To do this we must remain on the forefront.Our mission is to become the most sought-after technology provider in the Southwestern United-States, by providing a level of service and innovation that is unparalleled. We will achieve our mission by hiring right. Responsibilities of the role: 1) Core Tasksa. Quality Control Certifications - Conduct certification audits on all assigned projects.i. Strictly adhere to Immedia Installation Standards, report infractions to coordinator.ii. Reporting all passed certificates to the project team and uploading them to assigned system locations.iii. Reporting all failed certifications to the project team and direct supervisors with comprehensive notes for immediate corrective action.iv. Complete the scope of work as defined in the assigned task details. Any change must be approved by Immedia coordinator and/or customer.v. Document any updated room name number as projects evolve from architectural drawings to final customer naming conventions.b. Training - Develop and deliver project specific training and deliverables to the customer base for any assigned projects.i. Create and deliver quick reference guides (QRG) per room and per project, utilize module database and create custom deliverables as required.ii. Coordinate and deliver training sessions both in person and remote for project customers as needed.iii. Coordinate and deliver ongoing training for customer successors and assignees as needed throughout the lifecycle of the delivered projects as needed.c. Arrive to scheduled locations promptly at scheduled time or notify customer and Immedia coordinator of the delay.d. Maintain effective notes on all work.e. Attend and participate in all departmental meetings.2) Leadership and Attitudea. Be solution oriented and maintain a positive attitude.b. Be representative of Immedia's values to customers and other trades.c. Foster and maintain effective working relationships with customers, Immedia coordinators, project managers and sales team through clear and effective communication and pro-active problem solving.d. Keep all customer communications positive and have Immedia's best interest in mind. If unable to satisfy unhappy customers, refer to CET Manager.3) Role Requirements:a. Minimum of 2 years of commercial audiovisual experience or a minimum of 3 years of quality control or training experience.b. Strong organizational skills.c. Strong customer service skills.d. Independent worker.e. Ability to identify and execute training needs and follow through with deliverables.f. Clear understanding of signal flow and wiring techniques, including cable terminations.g. Ability to read, analyze and interpret general business communications and documentation.h. Effectively communicate verbally and in written form to both internal and external customers.i. Ability to work a minimum of 40 hours per week, 8am-5pm daily.j. Must have a current DPS fingerprint card.k. Must have a valid drivers license. Physical Requirements While performing the duties of this job, the employee is regularly required to drive. The employee frequently is required to sit; walk; climb; use hands to type; reach with hands and arms; and talk or hear. The employee is occasionally required to stand or walk for periods of time. The employee must frequently lift or move objects up to 10 pounds and occasionally lift or move objects up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision and ability to adjust focus.Immedia is an Equal Opportunity Employer. We hire first on core values, then on experience, knowledge, and education. Factors outside of these four areas are not considered in the application and hiring process. This includes race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability, or other personal factors that have nothing to do with ability and job performance. Immedia will not tolerate discrimination or harassment and values providing a safe, confident workplace for all members of the team. If you're smart and demonstrate Immedia's Core Values then we welcome your application!Job Type: Full-timePay: $25.00 - $35.00 per hourBenefits: 401(k) Dental insurance Health insurance Paid time offSchedule: 8 hour shiftAbility to commute/relocate: Scottsdale, AZ 85260: Reliably commute or planning to relocate before starting work (Required)Experience: Manufacturing: 1 year (Preferred)Shift availability: Day Shift (Preferred)Work Location: One location

Keywords: Immedia Integrated Technologies, Scottsdale , Quality Control & Training Specialist, Other , Scottsdale, Arizona